The engraving is hammered on not engraved as such and some of the letters are a bit low - you need to ensure item is big enough to be engraved in this way
Customer Service
Silver by Mail
9 years ago
Dear Mrs Amber,
Thank you for your feedback. We apologise that you have not been happy with the engraving on your Personalised Name Pendant. Please be advised that, as stated on our website in the product description, "The text is hand stamped letter by letter. This creates a quirky uneven finish rather than a perfect machine straight finish". If you wish to discuss this further and request a 're-punch' of your item, please do contact customer services on 0345 307 3297 or email contactus@silver.uk.com where one of our representatives will be happy to assist you with this matter.
The earrings are perfect and the service is excellent. Well packaged and
promptly sent. Will certainly be back for more of the gorgeous items you sell. Many thanks
Thank you for your feedback. We apologise that you have not been happy with the engraving on your Personalised Name Pendant. Please be advised that, as stated on our website in the product description, "The text is hand stamped letter by letter. This creates a quirky uneven finish rather than a perfect machine straight finish". If you wish to discuss this further and request a 're-punch' of your item, please do contact customer services on 0345 307 3297 or email contactus@silver.uk.com where one of our representatives will be happy to assist you with this matter.
Kindest Regards
Pip @ Silver by Mail