I use shuttle direct often. They are reliable punctual so polite helpful courteous . The transport is immaculate
The drivers are so smart dressed and help with every aspect of your transfer. Superb...
We had to cancel because of the impending strike from our airline courrier, Air Canada . Your company respected our cancellation and gave us back our owed money for the purchase ., no questions asked...
There was NO SHUTTLE reserved for me. After waiting one hour, people made phone calls with no solution I had to take a Taxi. Still waiting for a refund that I hopefully get.
Customer Services
Shuttle Direct United Kingdom
1 year ago
We sincerely apologize for the inconvenience you experienced with the shuttle service. We understand how frustrating this must have been, and we are truly sorry for the delay and the trouble it caused.
Please rest assured that we are currently looking into this matter and working to resolve it as quickly as possible. We will be in touch with you very soon regarding your refund.
Thank you for your patience and understanding.