Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Shuttle Direct Germany 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

HD

Hr. Markus Voßdate=09/02/2020

Feefo 驗證

6 years ago

Hr. Markus Voßdate=09/02/2020說了有關 Shuttle Direct Germany:

Da ich nicht fliegen durfte konnte ich auch den Service nicht in Anspruch nehmen, musste aber 10 Euro Bearbeitungsgebühr zahlen.

Sara Pérez

Shuttle Direct Germany

6 years ago

Dear Markus, Thank you in advance for your comment. All opinions are important to us because they help us improve our service. First of all, we wish you and your family and friends are fine. Health is the most important thing now. Please stay at home.We are very sorry for the inconvenience and for everything that is happening with the Covid-19. We hope this ends very soon and get back to normal as soon as possible. We regret you are not agree with our cancellation policy. Please contact with our Customer Support in the email address: customer.care@viajesalameda.com and they will help you.Thank you for your understanding. Kind regards

交易日期： 09/02/2020

0

HE

Hr. Ralf Eschbachdate=18/11/2019

Feefo 驗證

6 years ago

Hr. Ralf Eschbachdate=18/11/2019說了有關 Shuttle Direct Germany:

Dienst nicht genutzt (wg. Corona)

產品評價

交易日期： 18/11/2019

0

HK

Hr. Michael Kandzioradate=11/03/2020

Feefo 驗證

6 years ago

Hr. Michael Kandzioradate=11/03/2020說了有關 Shuttle Direct Germany:

Auf Kundenreklamation keine Antwort

Musste wegen Corona (Keine Anreise möglich in die Niederlande) Meinen Shuttle vom Flughafen in die Stadt und zurück canceln. Dafür wurde eine Bearbeitungsgesbühr erhoben. Was kann ich dafür das kein...

產品評價

Sara Pérez

Shuttle Direct Germany

6 years ago

Dear Michael,Thank you in advance for your comment. All opinions are important to us because they help us improve our service. First of all, we wish you and your family and friends are fine. Health is the most important thing now. Please stay at home.We are very sorry for the inconvenience and for everything that is happening with the Covid-19. We hope this ends very soon and get back to normal as soon as possible.Please contact with our Customer Support in the email address: customer.care@viajesalameda.com and they will give you more information. Thank you for your understanding.Kind regards

交易日期： 11/03/2020

0

可信賴顧客

Feefo 驗證

6 years ago

Service not provided because of COVID 19/flight cancellation. No refund.

Flight number required and part of the booking. Service was not provided because of COVID 19 pandemic/flight cancellation. No refund in form of voucher possible. Goodwill, fairness and solutions in...

Sara Pérez

Shuttle Direct Germany

6 years ago

Dear customer,Thank you for your feedback and sorry for the inconvenience. First of all, we wish you and your familly are fine in these moments. Please keep safe and stay at home. Please contact with our Customer Service Department in the email address: customer.care@viajesalameda.com and they will help you. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible. Thanks for your undestanding. Regards

產品評價

交易日期： 16/02/2020

0

HL

Hr. Manfred Müllerdate=07/02/2020

Feefo 驗證

6 years ago

Hr. Manfred Müllerdate=07/02/2020說了有關 Shuttle Direct Germany:

Corona

Trotz Coronastonierung erfolgte die Rückerstattung völlig probelemlos.

交易日期： 07/02/2020

0

HD

Hr. Levin Gottstein-deHooghdate=24/02/2020

Feefo 驗證

6 years ago

Hr. Levin Gottstein-deHooghdate=24/02/2020說了有關 Shuttle Direct Germany:

Service schnell und gut

Wir konnten es nicht wirklich testen. Mussten wegen Corona Krise die Reise absagen. Stornierung ging sehr schnell. Empfand 10 Euro Stornogebühr allerdings sehr hoch - die Stornierung war noch lange...

產品評價

交易日期： 24/02/2020

0

HS

Hr. Guillaume Streffdate=05/12/2019

Feefo 驗證

6 years ago

Hr. Guillaume Streffdate=05/12/2019說了有關 Shuttle Direct Germany:

Transfer was canceled 5 days after booking by Shuttle Direct

Sara Pérez

Shuttle Direct Germany

6 years ago

Dear Guillaume, Thank you for your feedback. We are very sorry for the inconvenience. Firstly, we wish you and your familly are fine in these moments. Please keep safe and stay at home. Health is the most important thing now.Please contact with our Customer Service Department in the email address: customer.care@viajesalameda.com and they will help you. We are very sorry for everything that is happening with COVID-19. We hope that everything will return to normal very soon... Thanks for your undestanding. Best regards

產品評價

交易日期： 05/12/2019

0

HM

Hr. Michael Muellerdate=10/02/2020

Feefo 驗證

6 years ago

Hr. Michael Muellerdate=10/02/2020說了有關 Shuttle Direct Germany:

Storno Perfekt!

Bedingt durch die Corona Krise konnten wir unseren Urlaub in Barcelona nicht antretten. Dadurch mussten wir beide Transfesr stornieren. Dies hat Problemlos funktioniert. Auch das Geld war, abzüglich...

產品評價

交易日期： 10/02/2020

0

可信賴顧客

Feefo 驗證

6 years ago

very good service

very quick and friendly service

交易日期： 18/02/2020

0

可信賴顧客

Feefo 驗證

6 years ago

Alles gut gelaufen.Auch durch Corona und Flug Ausfall nicht zu stoppen.👍🏻

產品評價

交易日期： 12/12/2019

0

Shuttle Direct Germany 評論

Economy Van Transfer Riga airport (RIX) - Riga更^多^有^關^本^產^品^的(231)^條^評^論瀏覽產品網站-------------------------

Shuttle Service Transfer Palma Mallorca airport (PMI) - Palma Nova更^多^有^關^本^產^品^的(1,860)^條^評^論瀏覽產品網站Ticket purchased but service was not provided

Economy Transfer Lisbon airport (LIS) - Lisbon更^多^有^關^本^產^品^的(1,340)^條^評^論瀏覽產品網站alles ok hohe Stornogebühr trotz langem Vorlauf

Economy Van Transfer Port Santa Cruz de Tenerife Port - parque nacional del teide更^多^有^關^本^產^品^的(231)^條^評^論瀏覽產品網站The tranfer was canceled by Shuttle Direct

Economy Transfer PortAventura - Barcelona更^多^有^關^本^產^品^的(1,340)^條^評^論瀏覽產品網站Einfach und schnell! So wie ich mir das Vorstelle!

Economy Van Transfer Fuengirola - Málaga airport (AGP)更^多^有^關^本^產^品^的(231)^條^評^論瀏覽產品網站Top Perfekt aufeinander abgestimmt

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？