Hello
Thank you for your feedback, it is very important to us. All reviews are seen by our Managing Director & General Manager. All issues are investigated by our customer services team.
Reference– Not being provided with fixtures
Thank you for taking the time to speak with me this afternoon to discussyour challenge. As mentioned when we spoke the reason we do not supply fixtures andfixings is down to the different types of walls and ceilings in customers houses.
You did raise the point that most ceilings are plaster board and as discussed this feedback will be passed on to the relevant department. Again,thank you for your feedback & sorry for any inconvenience caused.
LauraHazzard
CustomerService Manager
