Received a faulty item and called Home Depot. They asked me to reply straight to the order email stating the issue, so I did. However 5 days later (and counting), I have not heard anything. I...
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Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience. I will escalate this with our customer service manager. Has anyone from our customer service team contacted you yet?
Thank you & sorry for the inconvenience caused.
可信賴顧客
8 years ago
Hi,
It's been 2 weeks and I still have not heard from your team. Not happy at all.
Jane
Your Home Depot
8 years ago
Hi,
I'll escalate this with our customer service manager immediately and someone will be in touch with you shortly to rectify your issue.
Thank you
交易日期： 24/07/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Your Home Depot:
Fast delivery. Only bad thing was 18cm copper pot that i received was tarnished. Not clean and nice.The rest is ok.
Jane
Your Home Depot
8 years ago
Hi,
I'm sorry to hear about the pot. Have you contacted our customer service team so they can try and organise a replacement from the supplier? If you send through images of the tarnished pot, they should be able to arrange something for you.
Thank you
產品評價
Jane
Your Home Depot
8 years ago
Hi,I'm sorry to hear about the pot. Have you contacted our customer service team so they can try and organise a replacement from the supplier? If you send through images of the tarnished pot, they should be able to arrange something for you.Thank you
They sent the wrong items. Casserole dishes when I ordered knives.
Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience. I trust our customer service team has rectified the issue. If not, please let me know and I will escalate this.
Thank you & sorry for the inconvenience caused.
產品評價
Jane
Your Home Depot
8 years ago
Hi,
I'm extremely sorry to hear about your experience. I trust our customer service team has rectified the issue.
If not, please let me know and I will escalate this.Thank you & sorry for the inconvenience caused.
Excellent shopping experience. Extremely fast delivery and I love this hot and cold blender. It makes beautiful soup, great for a cold winters day!! A quality item, I would highly recommend shopping...
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產品評價
交易日期： 19/07/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Your Home Depot:
everything was great have even told a friend who wants same item
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
