Oversold on a property that was well below par. Took much too long to move us to a better one. Specific requests we were assured would be met when booking were not followed through on. I would never...
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Corsican Places
Corsican Places
12 years ago
Thank you for your feedback and I am sorry you were disappointed with the house you originally booked, and subsequently our service. ‘Casa Santa Maria’ is classed as ‘very comfortable’ and we are confident this is a correct representation. Upon voicing your disappointment on arrival, we were able to show you alternative properties and you moved to Casa di I’Olivu the following day. This was of the same rating and you were moved at no extra cost. I am therefore sorry to read you felt the service we offered you was poor.
Excellent local rep. Poor communication about the flight delays and change of route in UK and on arrival in Corsica.
Corsican Places
Corsican Places
12 years ago
I am sorry you found the communication poor regarding the diversion of your flight from Manchester and I would explain our resort team do try to keep customers updated as far as possible however they have to rely on the information given by the airline. If a flight is delayed or diverted the situation can change quickly and unfortunately this can limit the information provided as arrangements can then also change a number of times, although I realise this can be frustrating for all concerned.
Thank you for your comments about our representative in Calvi and I hope she was able to resolve the maintenance issues at your accommodation for you.
A reluctant "Good" really. Prior to the trip it was fine....booking process good and information provided was clear. When we arrived we only saw the rep at the airport....no other contact at...
knew the island very, very well and gave us great advice on how to get the most from Calvi and the surrounding area and had great information and advice on trips around the island
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可信賴顧客
12 years ago
交易日期： 28/07/2012
Always first rate service Very good per holiday service
There was a bad mistake with the booking of the car. The car was not the car that we ordered and was too small to take all of us and our luggage. However, your representative put things right for...
We are the UK specialists for holidays to Corsica and have been visiting the island for more than 25 years. We have a wide range of properties across the island all of which have been hand-picked. We’ll help you find the perfect place to stay for your holiday on the island of beauty.
We are the UK specialists for holidays to Corsica and have been visiting the island for more than 25 years. We have a wide range of properties across the island all of which have been hand-picked. We’ll help you find the perfect place to stay for your holiday on the island of beauty.
