Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Secure Trust Bank 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

顯示全部6,381則評論

可信賴顧客

Feefo 驗證

1 month ago

Easy and clear

Easy to follow instructions, verification etc. to open account.

可信賴顧客

Feefo 驗證

2 months ago

Secure Trust Acc Review

Overall very good . There was a cut off time of 14;30 on weekdays , after which bank transfers would fall.into the next day . Thought this was slightly early in the working day , could this be...

可信賴顧客

Feefo 驗證

2 months ago

Savings

A good and easy way of saving. Their interest rates are good and your money is safe..

可信賴顧客

Feefo 驗證

2 months ago

Needs system review

Having opted to renew a Fixed Term Cash ISA, l still continued to receive emails reminding me my old ISA was up for renewal and what did l want to do!

Louise

Secure Trust Bank

2 months ago

Hello, Thank you for your feedback. Our reminder emails are sent automatically and may continue for a short period even after your renewal option has been selected. Please be assured that this does not affect your chosen renewal instructions. We value your feedback, as it helps us to improve our services and communications. We apologise for any inconvenience caused and appreciate your understanding. Kind regards, Louise

可信賴顧客

Feefo 驗證

2 months ago

Good

Colin Fletcher

Feefo 驗證

GBR

2 months ago

Colin Fletcher說了有關 Secure Trust Bank:

Fixed term ISA

Competitive interest rate and very easy to set up online. For existing customers no need to verify I.D. simplifying the process.

Sophie

Secure Trust Bank

2 months ago

Hi Colin, Thank you for your positive feedback! We’re glad to hear that you found our interest rates competitive and the online setup process easy to follow. We are pleased no need for additional ID verification, made things even more convenient for you. Kind regards, Sophie

可信賴顧客

Feefo 驗證

2 months ago

Communication difficulties

Security problems due to age and memory

Sophie

Secure Trust Bank

2 months ago

Hi, We’re sorry to hear that you’ve experienced difficulties with security due to age or memory concerns. We want our services to be accessible and easy for everyone to use, so your comments are really important to us. We’re continually looking at ways to make our processes clearer and more supportive, and we appreciate you taking the time to share your experience. Kind regards, Sophie

可信賴顧客

Feefo 驗證

2 months ago

Happy to recommend

Online Service was straightforward and speedy, with no drop out or other online issues you can get

Sophie

Secure Trust Bank

2 months ago

Hi, Thank you for your great feedback! We’re really pleased to hear that you found the online service straightforward and fast, and that everything worked smoothly without any issues. Kind regards, Sophie

Roderick Muir

Feefo 驗證

GBR

2 months ago

Roderick Muir說了有關 Secure Trust Bank:

Holiday fund

The process, start to completion was straightforward, but with good security.

可信賴顧客

Feefo 驗證

2 months ago

Louise

Secure Trust Bank

2 months ago

Hello, Thank you for your 5 star review! Kind regards, Louise

沒有收到評價邀請？

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

為甚麼要相信 Feefo 的評價？

瞭解有關 Feefo 的更多資訊