Fantastic week, took the day skipper course, joined the flotilla from Zaton to explore beautiful Croatia. A great experience, lovely helpful friendly staff, and a great group of sailors.
產品評價
交易日期: 17/06/2017
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Feefo 驗證
9 years ago
We thought the Skipper in charge, Giannis, was the best we`ve had on a sailing flotilla, and we`ve had several flotilla holidays. He was very clear in his instructions, was approachable, and very...
More advance information about the costs of marinas and the paperwork that would be involved. The lead crew were good but because of the control of officials in the marinas, it sometimes felt more...
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Chris
Seafarer Cruising & Sailing Holidays
9 years ago
Thanks for your valued feedback. You should not have had to pay for outboard fuel, so please advise the amount and we will reimburse you. The option of either a returnable deposit (no damage = no cost) or paying a yacht damage waiver, is to give you the choice. Where companies include this, there is a cost which increases the price of the holiday. Points noted regarding the marina office requiring boat papers each day which can be tedious. We do provide info on marina charges in our pre departure info and published info. Agree that Mallorca is a little more expensive than say Croatia or France, though arguable that this is more than compensated by much cheaper flights to Palma than almost anywhere. On balance, we hope you enjoyed what Mallorca has to offer and that you will consider booking with Seafarer again.
Seafarer is a smaller outfit than some of the others operating in the Ionian which has its pluses and minuses. On the plus side, the flotilla is smaller and everything more intimate than the armadas...
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Chris
Seafarer Cruising & Sailing Holidays
9 years ago
Thanks for the feedback and I was pleaed to read you enjoyed the holiday. We will work harder on the pre-embarkation checks, thouigh it is noted that guests do break and loose things which they do not always report. This is hot easy to spot on a tight turnaround time. You should also have received a Seafarer info book on board and we are looking to make these available for guests to download in advance of their holiday. Thanks again and hope you will chose Seafarer again in the future.
All arrangements worked well. The boat was well equipped and in excellent condition. The lead skipper was helpful and good company.
The only (substantial) niggle is that the yacht we were assigned...
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Chris
Seafarer Cruising & Sailing Holidays
9 years ago
It took us a while to unravel this one as you booked a 2016 Dufour 350 and actually received a 2016 Dufour 350. However we have accepted that you were initially charged for the 3 cabin version and received the 2 cabin version, which with 2 on board hopefully worked out better for you. We have now sorted out the refund of the price difference as per direct correspondence between us. .
Some problems:
Not getting what was requested - we asked for a boat with roller reefing but found the boat we were allocated had a lazyjack system (which was faulty as below).
Lost half the first day...
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Chris
Seafarer Cruising & Sailing Holidays
9 years ago
Thanks for your feedback. All your points have been noted and taken up with the base team. The change in yacht from in mast furling to a battened main was a local decision for technical reasons. We will write to you about this and technical issues directly. As you know first hand, anchor chains are matked in some of our destinations and we will certainly be implementing this for the Ionian fleet for nexdt year.
The lead crew Simon and Wendy did a wonderful job always there to help if needed but never overbearing.
The UK team, especially Iwona, were very helpful with our short notice booking and finding...
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.