Singel Traveler
I stayed at the Nikiana beach club for a week.
This place is little and lovely, ,
What I liked,,, the staff are not pushy ,, and soo helpful, nothing was a problem.
They had great...
Our transfer from Split airport left us in the wrong part of Mandalina Marina. We had to walk 500m with heavy bags.There was nobody there to meet us and check us in. We had to figure out ourselves...
This is the 5th occasion we have taken a holiday with Seafarer so we do know what to expect. In my opinion flotillas in the South of France will just not work, one of the attractions of flotilla...
Crammed 5 people onto the training yacht with one sleeping in the saloon.
Not informed at booking that they would sell the course even if no cabins were left.
Course combined Day skippers and...
閱讀更多
Chris
Seafarer Cruising & Sailing Holidays
9 years ago
I was sorry to read that we did not meet your expectations on this course. I can advise that the ratio of 5 students to 1 instructor is recommended by the RYA and most sailing schools operate on this basis. 5 students is the maximum (ofren there are less on board) and in our case, unlike many other schools out there, we operate larger yachts 39-44 foot as tuition yachts with 3 cabins and 2 sh/wc's (one of which is en- suite). Having a guest sleeping in the saloon is common practice, though it is the case that the guest would know about this at the time of booking without fail. In fact we do give single travellers the opportunity to upgrade to a single occupancy cabin at a modest supplement.
Having mixed ability students doing a combination of Competent Crew and Day Skipper is in accordence with RYA guidlines and typical of most sailing schools. Much of the content is common to both courses, whilst all should benefit from the additional material covered. Thanks for taking the time to provide this feedback. Chris Lorenzo - Managing Director
TC
Trusted Customer
9 years ago
Thanks Chris.
Perhaps you should update your sales material to include your statement that "Having a Guest sleeping in the saloon is common practice" as you certainly don't make this clear when booking.
You can provide any reasoning you like, but I won't book my Day Skipper course with your company. Nor will I ever hire any of your yachts and I'll be sure to tell everyone I know to avoid your company.
Ruined the course for us no matter what justification you use. I hope your greed is your downfall.
Chris
Seafarer Cruising & Sailing Holidays
9 years ago
I am sorry you feel so strongly about it. My point is that you will find the same on virtually any shared tuition yacht with most RYA sailing schools. Obviously we respect the fact you have a choice and the best of luck to you.
PS This is what we say on our website:
*Accommodation on board is in double / twin / single cabins or saloon berth. Sheets, pillow cases, pillows, blankets / duvets and towels are all provided.
*Instructor / student ratio is maintained at a maximum of 5 students per instructor, in line with RYA codes of practice.
All a bit chaotic; from the inadequate arrival instructions to the fact that the lead crew had no knowledge themselves of the area we had booked to sail and had not received any local knowledge from...
閱讀更多
產品評價
交易日期: 01/07/2017
2
分享
可信賴顧客
Feefo 驗證
9 years ago
We encountered a number of issues during our flotilla holiday in Greece and we will be sending details direct to Seafarer in writing.
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.
Seafarer is a leading independent company large enough to offer a great range of sailing destinations, yet small enough to still offer a truly personal specialist service, both at the booking stage and overseas. What’s more, being independent means our prices are really competitive and offer great value.
Thanks for taking the time to provide this feedback.
Chris Lorenzo - Managing Director