Whilst the goods arrived in a timely manner the packaging as mentioned above was unacceptable
WoolOvers CS
Scotts (2023) Ltd
4 days ago
Good morning
We appreciate any feedback on our products and the packaging used. We apologise that in this case it seemed to be disproportionate for the item received.
However thank you for taking time to leave a review.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
4 days ago
Good morning
Thank you for your positive feedback regarding the Instant Rockery Stones, we are pleased you are happy with your item, we have taken note of your concerns over the packaging and thank you for taking the time to leave a review.
Kind regards,
Julie
Customer Services Team
The service was very good. Items were dispatched quickly and well packed.
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good Afternoon
Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future
Kind regards
Jackie
Customer Services
產品評價
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good Afternoon
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
0
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AN
Ann
9 days ago
交易日期： 02/07/2025
Ann說了有關 Scotts (2023) Ltd:
Items dispatched promptly and carefully packed
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good morning Ann
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good morning Ann
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good morning Ann
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Good morning Rona
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good morning Rona
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
WoolOvers CS
Scotts (2023) Ltd
8 days ago
Good morning Rona
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
The service of the customer services staff at the company was great, friendly and helpful, but It has taken a couple of weeks to sort out which was because the delivery company pick-up took a while...
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WoolOvers CS
Scotts (2023) Ltd
15 days ago
Good Afternoon Margaret
Thank you for your review, we appreciate your candid thoughts on your experience and can assure you, you will be refunded as soon as we receive the item back. We hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
15 days ago
Good afternoon Margaret
Thank you for your feedback, we are sorry that you were unhappy with your item and disappointed with the design, we do appreciate you taking the time to leave your review and please be assured you will receive a refund.
Kind regards,
Julie
Customer Services Team
Up to their usual high standards although ordering on their website could be easier.
WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
Good morning Miss Jennifer
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good morning Miss Jennifer
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
The quality is good - but items are expensive. I bought too many things, that people enjoy stealing. Over past few years, I developed a food disorder, and purchased some things, that I hoped would...
Appalling. As with many companies today, they hid behind an e-mail address and will not give out a telephone number so that you can actually speak to somebody to make a complaint.
It would appear...
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WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good afternoon,
Thank you for your feedback, I am sorry to hear of the issues you had regarding the delivery of your Parasol. I can see the item has now been delivered to you on Next Day Delivery by DPD and a partial refund has been processed as promised. Please accept my apologies for any inconvenience this may have caused.
Kind regards
Donna
Customer Services Team
Scotts 2023 Limited
Even though purchase was lost in transit another one was here so quickly. A firm I trust.
WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good morning
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Julie
Customer Services Team
產品評價
WoolOvers CS
Scotts (2023) Ltd
16 days ago
Good morning
Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review.
Kind regards,
Julie
Customer Services Team
