Bought the leather footstool/pouffe and love it. Really good quality. Delivered within a couple of days and really well packaged so no damage.
Would recommend the footstool, good quality and value...
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Katy
Rūma
3 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
The product came differently to the pictures, very odd and ugly shape…customer service is not helping either… as an interior décor item, it only adds shame to the space and no way I can get the shape...
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Katy
Rūma
3 years ago
Sorry to see that the product didn’t match the description / image. We have fed this back to our design team so they can make improvements for the benefit of others shoppers and we assure you, that our customer service team will continue to offer support on this matter.
Good product, exactly as expected. Well packaged for transit. Delivery firm they use was poor - left item on ground floor when my apartment is first floor.
Katy
Rūma
3 years ago
Glad you like it! This is one our favourites too. Sorry to hear about the delivery, it has been noted and we hope to improve this!
