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RSPCA Pet Insurance 評論

已評價
極好
服務
4.5
/5
產品
4.5
/5

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過去一年 則評價

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MH
Mark Harris
Brisbane
2 months ago
交易日期: 11/04/2025
Mark Harris說了有關 RSPCA Pet Insurance:
Tilly’s RSPCA Pet Insurance Review
I recently signed up for RSPCA Pet Insurance for my Labradoodle puppy, Tilly, and I’ve been really pleased with the experience so far. From the moment I brought her home, it gave me peace of mind...

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RSPCA Pet Insurance
2 months ago
Hi Mark, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott
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可信賴顧客
4 months ago
交易日期: 19/02/2025
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RSPCA Pet Insurance
4 months ago
Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott
產品評價

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Linda Maio
1 year ago
交易日期: 28/12/2023
Linda Maio說了有關 RSPCA Pet Insurance:
Ronwas fantastic
i spoke with Ron or Roy he was excellent, explained everything perfectly to me. I have been with Woolies for two years but have change to RSPCA as your plans are very competitive. Ron was part of the...

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RSPCA Pet Insurance
1 year ago
Hi Linda, It is an absolute pleasure to hear of the service that you received when speaking with our team member and of the value that you have found in your new cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa
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可信賴顧客
1 year ago
交易日期: 24/10/2023
The consultant this morning was super friendly and helpful. After doing a quote online and seeing the premium prices, I’m super glad she gave me a call this morning and discussed the product with me,...

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RSPCA Pet Insurance
1 year ago
Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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LM
LISA MOLLOY
Sydney
2 years ago
交易日期: 31/05/2023
LISA MOLLOY說了有關 RSPCA Pet Insurance:
Disappointed follow up - no after care from what I can see.
The service was good up until I purchased Pet Insurance with RSPCA, since then it has been terrible. I have emailed RSPCA about an issue with the fortnightly cost as it isn't what I have been...

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RSPCA Pet Insurance
2 years ago
Hi Lisa, Thank you for sharing your experience with us, I am deeply sorry to hear about any inconveniences this may have caused. Our team appreciates you bringing this to our attention as this is not the service we wish for our customers to receive. We would like the opportunity to get in touch with you to discuss your policy with you. Can you please confirm a suitable time you would like to be contacted, I have passed your feedback to our team to be in touch. Kind regards, Scott
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LISA MOLLOY
2 years ago
Hi Scott, thanks for your prompt reply, not so good response from the team after I emailed them yesterday. Customer service on the phone said they couldn’t help me, which I find difficult to believe. Please call me anytime today. Thank you Lisa
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CX
RSPCA Pet Insurance
2 years ago
Hi Lisa, Thank you for your reply, I am sorry to hear about your dissatisfaction. I have arranged for one of our team members to contact you to assist with your query. Kind regards, Scott
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CX
RSPCA Pet Insurance
2 years ago
Hi Lisa, I understand that our team is currently reviewing your concerns as mentioned in your email. Please reach out to our team directly if you do have any further queries. Kind regards, Scott
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CX
RSPCA Pet Insurance
2 years ago
Hi Lisa, I understand that our team have been in touch to discuss your concerns further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa
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可信賴顧客
2 years ago
交易日期: 17/05/2023
RSPCA Fantastic insurance choice
RSPCA have been absolutely amazing in how they have conducted their service. They are quick, easy and helpful, making the process absolutely wonderful.
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CX
RSPCA Pet Insurance
2 years ago
Hi there, It is always so wonderful to hear of the service that our customers receive when speaking with our team members and that we have been able to assist you throughout your experience with us. Thank you for taking the time out of your day to share your kind words with us, we really appreciate it. Kind regards, Alisa
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可信賴顧客
2 years ago
交易日期: 26/04/2023
The staff were very polite and knowledgeable.
The staff explained the different levels of cover very well without putting any pressure on me regarding which level I should choose. I would highly recommend the RSPCA for pet insurance.
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CX
RSPCA Pet Insurance
2 years ago
Hi there, It is fantastic to hear of the service that you received when speaking with our team member and that you have been left feeling informed when choosing cover that is suitable for you and your pets. Thank you for sharing your very kind words with us, we really appreciate it. Kind regards, Alisa
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Zac Rafferty
2 years ago
交易日期: 19/04/2023
Zac Rafferty說了有關 RSPCA Pet Insurance:
Best service!
Incredible staff member who helped me! He was so kind and super knowledgeable. Would recommend RSPCA insurance just because of his service alone.
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CX
RSPCA Pet Insurance
2 years ago
Hi Zac, It is really wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling pleased following your experience. Thank you for taking the time to share your great review with us, we really appreciate it and have passed your very kind words on to the team member that you spoke with on your behalf. Kind regards, Alisa
產品評價

0
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TS
Thomas Storey
2 years ago
交易日期: 30/03/2023
Thomas Storey說了有關 RSPCA Pet Insurance:
Dose rspca pet insurance have a app that I can download??
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CX
RSPCA Pet Insurance
2 years ago
Hi Thomas, Thank you for reaching out. While we don't currently have an app, you can log in on our online portal to view your policy or lodge a claim: https://petportal.rspcapetinsurance.com.au/signin?ReturnUrl=%2f Please don't hesitate to contact our team if you require any further assistance. Kind regards, Alisa
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可信賴顧客
2 years ago
交易日期: 06/01/2023
Policy inclusions, affordable, good cause supporting RSPCA
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CX
RSPCA Pet Insurance
2 years ago
Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
0
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Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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