Returning items I bought, 2 pans!
Was promoted as induction pans on the website and it does NOT WORK FOR INDUCTION STOVE TOP.
Extremely disappointed & inconvenienced by the fact that I must return...
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Customer Services
Robins Kitchen
7 years ago
Hi there Hilary,
We are so sorry to hear the wrong information was posted online regarding the pan you purchased, we can understand your frustration and appreciate your understanding.
Have you been in contact with our customer service team so they can organise this return for you, alternatively I can help you arrange this.
Kind regards, Hannah
TC
Trusted Customer
7 years ago
I have returned the pans in store and bought a replacement one that works for my induction stovetop. I was informed that some new Baccarat pans do not work on older induction stovetops.
(my stovetop is 5yrs Old).
The sales woman at Canelands, Mackay QLD were very helpful.
Customer Services
Robins Kitchen
7 years ago
Hi Hilary,
We are glad Canelands could help you resolve this.
Kind regards, Hannah
交易日期： 04/07/2018
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TC
Trusted Customer
Tennyson
7 years ago
Trusted Customer說了有關 Robins Kitchen:
Very quick on delivery and product is top quality. Very happy and will shop again
Very easy to place the order. I stuffed up my address originally (thanks to auto fill). I phoned up to fix the mistake, the lady i spoke to was very helpful and it was sorted quickly.
Time will tell...
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產品評價
交易日期： 12/07/2018
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TC
Trusted Customer
7 years ago
Trusted Customer說了有關 Robins Kitchen:
There products are very good the only thing I wish description of products where better
I ordered over a week ago ($300 order) and I am still waiting for delivery soI can't tell you what I think of the product at this stage. When I phoned the business to find out where my order was they...
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Customer Services
Robins Kitchen
7 years ago
Hi there,
We are sorry to hear you haven't received your parcel yet. There may be a delay with AUS post you should be able to track your parcel through the AUS post website once your items have been dispatched.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
