From beginning to end our holiday was a pleasure. It was thoroughly well organised and everything went very smoothly. Accommodations, guide, drivers, coaches, excursions were all of the highest...
Hi Rachel,
Thank you for taking the time to review your recent holiday with us.
We are pleased to learn that overall you had an enjoyable trip with us to Italy, however, I am sorry that there were various aspects of this tour that fell short of your expectations. Your feedback on the hotels, as well as the information included within our publications has been forwarded to our Senior Management for review. We fully appreciate at Riviera Travel the importance of providing our clients with high quality, comfortable accommodation and the 'make or break' impact this very important aspect of our trips has on our clients overall enjoyment of their holiday, so your feedback in this regard has been treated very seriously.
Thanks again for the feedback, and if you wish to expand on any of these comments, we would encourage you to write into us at info@rivieratravel.co.uk
Kindest Regards,
Jack Bailey
