Excellent in every way.
Crew were friendly and welcoming
Guides were knowledgeable and good fun
Restaurant service was good, bar service a little slow as everyone turned up at the same time, so to be...
閱讀更多
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for taking the time to share such a positive review with us. We are delighted to hear that you enjoyed your overall experience and appreciated the dedication of our crew and guides, as well as the extension in Porto. We have also noted your feedback regarding the hotel and the bar service, and we appreciate you bringing these aspects to our attention.
Kind regards,
Riviera Travel
產品評價
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you thoroughly enjoyed your river cruise experience with us. It is wonderful to know that our accommodations, dining, and excursions contributed to such a relaxing and memorable journey.
Kind regards,
Riviera Travel
Customer service was awful. On arrival in Nice, we had to wait 2.5 hours at the airport for the Manchester flight to arrive. We were given incorrect information enroute to the hotel, including the...
閱讀更多
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are very sorry to hear about your disappointing experience with our service and communication. We always aim to provide a seamless journey, and we regret that we fell short on this occasion. Your feedback regarding your time in Nice and our support channels is taken very seriously as we continually work to improve our standards.
Kind regards,
Riviera Travel
產品評價
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with this tour and that our communication fell short of the standards you expected. We appreciate your comments regarding the destination and will use your feedback to help us improve our services moving forward. I see this complaint was made while still on your tour, and this information had been forwarded to our Operations Team to respond back to you, please accept our apologies, that you had not been contacted. Could you please send your email into guest.relations@rivieratravel.co.uk.so that we may have the opportunity to investigate this for you.
Kind regards,
Riviera Travel
Met at the airport on arrival by our lovely guide . He was superb . Any little issue was dealt with immediately.
Some people felt the coaches should have had toilets on but we did stop frequently ....
閱讀更多
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us and for awarding us five stars. We are delighted to hear that you had such a positive experience with our team and enjoyed your travels.
Kind regards,
Riviera Travel
產品評價
上載媒體
查看所有媒體 (3)
Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you had such a wonderful holiday exploring the history of Spain and that our team and guide helped make your experience so memorable.
Kind regards,
Riviera Travel
Holiday Representative could have been more enthusiastic, didn’t feel he sold the excursion at times and some comments were inappropriate.
Riviera Travel
Riviera Travel
3 days ago
"Thank you for your 4-star review.
We're pleased you enjoyed your holiday overall. Whilst we appreciate this was your perception of the experience, we're sorry to hear the Holiday Representative did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team.
產品評價
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful experience with us. We are delighted to hear that your journey through China was so memorable and full of highlights.
Pre trip good on trip poor. Sent an email on day 4 of trip still waiting for response
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us. We are sorry to hear that your experience during the holiday did not meet your expectations, particularly regarding the communication while you were away. We always hope for every aspect of our travellers' journeys to be seamless and we appreciate you bringing this matter to our attention so we can work on improving our service.
Kind regards,
Riviera Travel
產品評價
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the itinerary pacing, travel arrangements, and accommodation consistency. We appreciate your comments and hope to have the opportunity to provide a much more seamless experience in the future.
Kind regards,
Riviera Travel
Ok but flight changes after booking meant long lay over on the way back
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us regarding your recent experience. We are pleased that overall your trip went well, though we regret that the travel arrangements caused inconvenience on your return journey. We appreciate you letting us know and hope to welcome you back again soon.
產品評價
Riviera Travel
Riviera Travel
3 days ago
Thank you for taking the time to share your feedback with us regarding your recent experience on Maritime Canada. We are pleased to hear that you ultimately enjoyed a good holiday, though we are sorry to learn about the travel disruptions and scheduling challenges you encountered along the way. We truly appreciate you highlighting these aspects of your journey, and we look forward to welcoming you on another trip with us in the future.
交易日期: 18/09/2026
0
分享
可信賴顧客
Feefo 驗證
3 days ago
Excellent
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for taking the time to share your wonderful five-star feedback with us. We are always delighted to know when our service has met your expectations, and we look forward to welcoming you on another journey with us soon.
Kind regards,
Riviera Travel
產品評價
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for your fantastic feedback and for choosing us for your river cruise along the Douro. We are delighted to hear that you enjoyed the ship, the food, and the organisation of your holiday so much. We also appreciate your constructive comments regarding the seating arrangements on your flights and coaches, and we will take your feedback on board as we continually look for ways to improve our service. We hope to welcome you on another holiday with us very soon.
Kind regards,
Riviera Travel