Riviera Travel 評論

Thank you for your wonderful review of your Douro, Porto & Salamanca River Cruise. We are delighted to hear that you loved every minute of your holiday and had a fabulous experience. It's fantastic to know that our staff on board were helpful and friendly, and that you enjoyed the delicious food and plentiful beverages. We are also pleased that the cruise director made a special positive impression. We truly appreciate you sharing your feedback.

We are delighted to hear that you enjoyed your stay at the hotel in Zermatt and that it was a highlight of your trip. We hope you had a wonderful time overall.

We are delighted to hear you had such an amazing time with us and that Kate and Nicole's attention to detail was perfect. It's wonderful to know that your experience has ignited your interest in other destinations we offer. Thank you for your feedback.

We are delighted to hear that you had such a wonderful experience on our Burgundy, the River Rhone and Provence River Cruise for Solo Travellers. It's fantastic to know that our crew were so helpful and that you found the food, especially in the Riverview restaurant, to be excellent. We're also pleased that your cabin was comfortable and that the air conditioning was effective during your stay.

Thank you for sharing your feedback on your recent Burgundy, the River Rhone & Provence Cruise. We are pleased to hear that you found the ship excellent and the crew helpful. We appreciate you bringing your experience with the visit to the Popes Palace in Avignon to our attention. We understand that this excursion was more strenuous than anticipated and that the conditions within the Palace made it tiring for your group. We also note your comments regarding the guide's presentation and the lack of seating and alternative routes. Your insights are valuable as we continually strive to enhance our guest experiences, and we will take your suggestions into consideration for future planning and guest information.

Thank you for your wonderful review! We are delighted to hear that you had such an excellent holiday with us and that you found our staff friendly and helpful. It's also great to know that you enjoyed the varied and well-organised excursions.

Thank you for your 5* review! It's wonderful to hear that you had a superb holiday from start to finish. We're delighted that you enjoyed your cabin and bathroom, and found the location of your chosen deck to be perfect for you. It's also great to know that you thoroughly enjoyed the excursions and had some wonderful guides. We appreciate you highlighting the friendly atmosphere on board and the relaxing evening entertainment; it sounds like you had a memorable experience.

Thank you for your 5* review. We are absolutely delighted to hear that your first cruise experience with us was so fabulous! It's wonderful to know that you found the holiday relaxing and that you were impressed with the outstanding food and service, as well as your comfortable cabin. We appreciate you sharing your feedback regarding the excursions, and we're glad you found Salamanca a beautiful experience. We hope to welcome you back on board again soon.

Thank you for your feedback. We appreciate that this situation was frustrating and impacted the start of your holiday. Following a full review of the circumstances, the flight costs were reimbursed and a goodwill gesture was offered in recognition of the inconvenience caused. While we are sorry that you remain dissatisfied with the outcome, we value your comments and thank you for taking the time to share your experience