As per to he main review, the guide Christophe could have been better. He was difficult to understand and gave conflicting instructions at times.
The holiday itself was well thought out and...
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Riviera Travel
Riviera Travel
10 days ago
We appreciate you taking the time to share your feedback regarding your recent holiday. We are pleased to hear that you found the holiday itself to be well thought out and constructed. We also acknowledge your comments regarding the guide and the inclusion of the Lascaux artificial caves.
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Riviera Travel
Riviera Travel
10 days ago
We are so pleased to hear that you loved your holiday and found the excursions so worthwhile and enjoyable, particularly your visit to Carcassonne, which you highlighted as a main reason for your trip. It’s wonderful to know that the Beynac castle, Marquessac Gardens, and the boat trip on the river were also highlights for you. We appreciate you sharing your feedback on the artificial caves at Lascaux, and also your comments regarding your experience at the Mercure hotel in Carcassonne. We also note your feedback regarding the guide Christophe and your driver Christian. Thank you for taking the time to share your thoughts and photographs on your Dordogne Albi and Carcassonne holiday.
You send too many emails - I keep deleting emails and then miss something ..lovely week in Madeira-must visit Reid’s Hotel for tea or a drink. Hair raising trips into the mountains but worth it to...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for your 4* review!
We are delighted to hear you had a lovely week in Madeira and that the trips into the mountains were worth the effort for the breathtaking views and unspoilt flora and fauna. Thank you for your feedback regarding our email communications, we appreciate you taking the time to share your thoughts with us.
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Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your feedback on your recent trip to Madeira.
We're glad to hear you enjoyed the beautiful island and the VidaMar hotel, and that you found the group to be nice. We appreciate you sharing your thoughts on the itinerary and will take your comments into consideration.
Excellent service by our tour manager.
The detail from Riviera concerning the Ryanair website was valuable.
More visits could have been arranged via Riviera. However, we did have a significant...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for your lovely feedback. We are delighted to hear that you found this area of Italy so fascinating and that your Tour Manager helped make the experience an enjoyable one.
It is also pleasing to know that the pre-departure information, particularly regarding the Ryanair website, proved helpful in preparing for your holiday.
We appreciate your comments regarding the sightseeing programme. Whilst we aim to strike a balance between guided visits and free time, we understand that some destinations, such as Padua, leave guests wanting even longer to explore. We're pleased that the included visits provided a meaningful introduction to each city.
We hope to welcome you on another Riviera Travel holiday soon
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Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your feedback. We are delighted to hear how much you enjoyed discovering some of Italy's lesser-known cities and that the churches, museums, theatres and remarkable artworks made such a lasting impression.
It is also wonderful to know that you found your hotel comfortable, enjoyed the breakfasts, and were well looked after by your drivers and Tour Manager. We're pleased that their knowledge, professionalism and attentive service helped enhance your holiday experience.
We appreciate your comments regarding the pace of the itinerary. These cultural tours are designed to showcase as much as possible within the time available, but we recognise that full days of sightseeing, particularly during warmer weather, can be tiring. We are glad that Padua proved such a highlight, and we certainly understand why you would have welcomed additional time to explore this fascinating city in greater depth.
We are delighted that the many highlights outweighed the few challenges and hope to welcome you on another Riviera Travel holiday soon.
交易日期: 08/09/2026
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Feefo 驗證
11 days ago
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* rating
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Riviera Travel
Riviera Travel
10 days ago
We're so pleased to hear you had a great cruise and felt well supported by our competent staff and excellent tour manager. It's wonderful to know you enjoyed your time aboard the Celestyal Journey.
We're so pleased to hear that you had a positive experience with our service. Thank you for taking the time to leave us such a wonderful review.
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Riviera Travel
Riviera Travel
10 days ago
We are so pleased to hear that you enjoyed your Douro, Porto & Salamanca River Cruise so much and that it exceeded your expectations. It’s wonderful to know that you appreciated the beautiful scenery, the impressive dams, and the excellent excursions. We are also delighted that you found the Riviera ship to be superb and could not fault your experience. Thank you for your high recommendation.
We are delighted to hear that you had a good experience from start to finish. Thank you for sharing your feedback.
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Riviera Travel
Riviera Travel
10 days ago
We are so pleased to hear that you had such an excellent time on your River Rhone cruise and Swiss extension. It's wonderful that you enjoyed the excursions, food, and drinks, and that our staff made your experience so special. We're also delighted that Kevin was such a great guide for your Swiss extension. Thank you for choosing Riviera Travel.
交易日期: 14/09/2026
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Feefo 驗證
11 days ago
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* rating
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Riviera Travel
Riviera Travel
10 days ago
We are so pleased to hear that Meryl was a great tour guide and that you found her to be friendly and very helpful during your trip to Bruges. We appreciate you taking the time to share your positive feedback.
Having booked two holidays with Riviera Travel, and had problems both times, I doubt if we'll use therm again. The first time we booked to go to Oporto and go on a boat trip. We wanted to extend our...
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you are happy with the service you received. We truly value your feedback and look forward to assisting you again in the future.
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Riviera Travel
Riviera Travel
10 days ago
We are so pleased to hear that your holiday was everything you hoped for and that you had such a positive experience. It's wonderful to know that Hotel Kristal Palace met your expectations and that you enjoyed the excursions, particularly the trip to the opera in Verona. We appreciate you sharing your feedback regarding the guide in Venice, and we're delighted that your guide in Verona was able to bring the city and its history to life for you. Thank you for choosing Riviera Travel for your Lake Garda, Venice & Verona holiday.