A RIEDEL GLASS TURNS A SIP OF WINE INTO A CELEBRATION!
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過去一年 則評價
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可信賴顧客
Feefo 驗證
6 years ago
Excellent service.
V good price (on offer) and fast, free delivery. Beautiful glasses.
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HC
Helen Cunningham
Feefo 驗證
6 years ago
Helen Cunningham說了有關 RIEDEL - The Wine Glass Company RSN.UK:
Easy to use website and the glasses arrived sooner than I expected
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可信賴顧客
Feefo 驗證
6 years ago
Excellent service, delivered on time, great packing so nothing got damaged.
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JO
Jose-Antonio Olano
Feefo 驗證
6 years ago
Jose-Antonio Olano說了有關 RIEDEL - The Wine Glass Company RSN.UK:
Poor delivery service, still wondering where the wine glasses are
Well, I still don’t have the wine glasses. We were not going to be home at the delivery time and chose for the parcel to be left at a Pick-Up place the day after. Since then, we haven’t received the...
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The Riedel UK Customer Service Team
RIEDEL - The Wine Glass Company RSN.UK
6 years ago
We are very sorry to hear that delivery has not yet arrived with you, we have instructed our warehouse to investigate into this with the courier urgently so that it is resolved for you as soon as possible. We will contact you directly this morning with an update.
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可信賴顧客
Feefo 驗證
6 years ago
Fantastic customer service and efficient delivery!
Very prompt reply to a query I sent the customer service team and very impressed with the speed and care of the delivery. Would 100% recommend and buy from them again! Great quality glasses as well,...
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SW
Sharron Wood
Feefo 驗證
6 years ago
Sharron Wood說了有關 RIEDEL - The Wine Glass Company RSN.UK:
Excellentservice
Excellent service The glasses were packed really well and despatched within two days of ordering.
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PW
Paul Warden
Feefo 驗證
6 years ago
Paul Warden說了有關 RIEDEL - The Wine Glass Company RSN.UK:
Online ordering process was good, delivery service was shabby.
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可信賴顧客
Feefo 驗證
6 years ago
Quick delivery
Very quick and easy to order and quick to deliver
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PC
Paul Cramant
Feefo 驗證
6 years ago
Paul Cramant說了有關 RIEDEL - The Wine Glass Company RSN.UK:
Job well done.
Sorted out minor problems in moments. Fantastic customer service.
Oh and the glasses are great too.
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可信賴顧客
Feefo 驗證
6 years ago
Disappointed I had to pay for a return
Unfortunately I ordered the wrong glasses. A little disappointed I had to pay the return postage. Haven’t get ordered anything else until I see a refund
The Riedel UK Customer Service Team
RIEDEL - The Wine Glass Company RSN.UK
6 years ago
Thank you for your review. We are disappointed that our service was not to your expectations this time. To be clear, we do offer returns for all glassware purchased through riedel.com and will normally refund or exchange glassware to the customers satisfaction. In excess of 95% of our customers enjoy free delivery on their purchases, however, unless there is a problem relating to the glasses or the order, we do ask that customers arrange the return and this is clearly stated on our website and visible before, during and after purchase.
RIEDEL has researched the grape varietal sensation, leading to the conclusion, on which the world's wine experts agree; that the enjoyment of aroma, taste, texture and finish of a wine, is maximized by using the right "WINE TOOL".
RIEDEL has researched the grape varietal sensation, leading to the conclusion, on which the world's wine experts agree; that the enjoyment of aroma, taste, texture and finish of a wine, is maximized by using the right "WINE TOOL".
