Hard to think of any way the service could be improved. Susan Halliday was an absolute star, holding our hand through difficult negotiations.
Patrick
Rettie
8 years ago
Morning Mr & Mrs Randall,
Thank you so much for the positive review. I am delighted we were able to help you with the move. I hope you have settled into your new home.
Regards
Paddy.
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MC
Mrs Jenny Clare
Feefo 驗證
8 years ago
Mrs Jenny Clare說了有關 Rettie:
Excellent service
Nothing was too much trouble. I was kept informed with weekly updates and when everything looked as though it might fall apart Retties pulled out all the stops to ensure the sale went through.
Patrick
Rettie
8 years ago
Morning Jenny,
Thank you for much for the glowing feedback. We'll get 10/10 next time:)
Regards
Paddy
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可信賴顧客
Feefo 驗證
8 years ago
Best of service at all times
Communication was regular and ongoing. We always knew the state of play. Our office contact, Anne Sutherland was marvellous. Maitland Walker 's advice and client care were first class.
'
Anne
Rettie
8 years ago
Many thanks for your feed, we are delighted you were pleased with the service.
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MH
Mr & Mrs Jonathan & Nicola Halton
Feefo 驗證
8 years ago
Mr & Mrs Jonathan & Nicola Halton說了有關 Rettie:
Really supportive and proactive
Rob
Rettie
8 years ago
Dear Jonathan & Nicola, thanks you for your comments and delighted we were able to get you moved to Yorkshire. Regards, Rob
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MG
Ms Jackie Gallagher
Feefo 驗證
8 years ago
Ms Jackie Gallagher說了有關 Rettie:
Excellent customer service from first meeting to sale completion.
From the first meeting to the day of sale (a reassuringly short time later) I felt in safe hands. Marketing, viewings and general advice were all handled with calm and competent expertise. We...
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Anne
Rettie
8 years ago
Many thanks for your feedback
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可信賴顧客
Feefo 驗證
8 years ago
Reliability and understanding.
Rettie's reputation came before them. They lived up to it in their professionalism and willingness to go beyond the expected.
Anne
Rettie
8 years ago
many thanks for your feedback
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MB
Ms Lorraine Brodie
Feefo 驗證
8 years ago
Ms Lorraine Brodie說了有關 Rettie:
Very impressed with the service and communication
Anne
Rettie
8 years ago
many thanks for your feedback
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可信賴顧客
Feefo 驗證
8 years ago
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Could wish for a better service. Exceptional!
Complete excellence - first rate service that simply can't be faulted. Sold my flat within a week over the Christmas period. As a buyer, seller and a landlord - a real pleasure to deal with. Rates...
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Max Mills
Rettie
8 years ago
Thank you for your glowing feedback. We are delighted to hear you’re so pleased with the service received. Best wishes, Max Mills
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可信賴顧客
Feefo 驗證
8 years ago
Personal service . Good photography and presentation of the property far superior to other agents we'd used.
Seemed to maintain interest although the property was sold quickly. But then again that...
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Rob
Rettie
8 years ago
Thank you for the positive feedback. I'm delighted that the house sold so well. Great houses always make our jobs easier. I hope you have got settled into your new home. Regards Rob.
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MS
Mr Roy Snedden
Feefo 驗證
Edinburgh
8 years ago
Mr Roy Snedden說了有關 Rettie:
Beyond disappointed and let down.
Flat was not marketed at the correct value. I therefore did not make as much profit as I should have or would have. I challenged Max and was awarded £250 off my final bill - not befitting of the...
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Max Mills
Rettie
8 years ago
Thank you for taking the time to provide us with this feedback. It is extremely disappointing for us to hear how unhappy you are with the service received, though not altogether surprising given our extensive communication during the period of our involvement. It is particularly worrying that you felt we were unwelcoming, cold and unfriendly. This certainly wasn’t our intention and I do apologise if we came across this way.
All of our marketing recommendations were set out in our original marketing letter. The price achieved was in line with the Home Report valuation and with what we said was achievable under current market conditions at that time.
We are genuinely sorry the whole experience was not to your satisfaction.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
