Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Rail Ninja 評論

https://rail.ninja/

Rail Ninja offers you the easiest way to book train tickets online across the world.

服務

過去一年則評價

顯示全部3,059則評論

Paulo

Feefo 驗證

Montreal

1 year ago

Paulo說了有關 Rail Ninja:

Useless as a service

Poor business model, they simply overcharge you to do what you can easily do online yourself, THERE IS NO VALUE ADDED FOR DOUBLE THE PRICE!

Anastasia

Rail Ninja

1 year ago

Dear Paulo, Thank you for sharing your concerns with us. We take all customer feedback seriously and will keep your comments in mind moving forward.

Armando

Feefo 驗證

Mexico

1 year ago

Armando說了有關 Rail Ninja:

Excellent

Excellent, easy,

Clara

Rail Ninja

1 year ago

We’re happy to know the process was smooth and met your expectations. We'd love to assist again anytime you travel!

可信賴顧客

Feefo 驗證

1 year ago

Jim

Feefo 驗證

1 year ago

Gerald

Feefo 驗證

Chalong

1 year ago

Gerald說了有關 Rail Ninja:

The service was good but I didn't realize I would be paying in US dollars for the train ride; it cost me $25.00 more than if, as I thought I was doing, booked with Via Rail. Just goes to show one has...

Clara

Rail Ninja

1 year ago

Thank you for your feedback! We apologize for the confusion regarding the currency. We always aim to be transparent, and we appreciate your understanding. If you have any questions or need assistance with future bookings, our customer support team is happy to help.

Fernando

Feefo 驗證

Madrid - España

1 year ago

Fernando說了有關 Rail Ninja:

Tren de Sofía a Varna

Responden a todas las dudas muy rápido. El servicio ha sido bueno.

Clara

Rail Ninja

1 year ago

¡Gracias por tu comentario! Nos alegra saber que pudimos responder rápidamente a todas tus dudas y que el servicio fue de tu agrado. ¡Esperamos seguir ayudándote en tus futuros viajes!

可信賴顧客

Feefo 驗證

1 year ago

可信賴顧客

Feefo 驗證

1 year ago

Edward

Feefo 驗證

Washington DC

1 year ago

Edward說了有關 Rail Ninja:

Good service on Rail Ninja

This is the second time we have used Rail Ninja. We are completely satisfied with the service.

Clara

Rail Ninja

1 year ago

Really appreciate your feedback! It means a lot to know the service worked just as you needed. We’d be happy to assist you again whenever you need us!

Cristina

Feefo 驗證

1 year ago

Cristina說了有關 Rail Ninja:

Excellent service

All perfect! Easy to clarify any situation.

Clara

Rail Ninja

1 year ago

It’s great to hear that the service worked well for you. Hope to assist you again soon!

Cristina

1 year ago

Hope travel with you again soon

沒有收到評價邀請？

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

為甚麼要相信 Feefo 的評價？

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