Hello Harmony,
Thank you for your review.
I can confirm that our payments are made manually and we run three payment files per day. Depending when we receive funds from the agency determines which file you are placed in. I can assure you as we work on a money in, money out basis that all funds received that day are paid out before close of business.
I will pass the information onto the team and monitor your future payments to ensure the transaction is being made on time.I do apologize for the delay in your previous payments but i am confident that we can get this rectified.
Please do not hesitate to contact me if you have any further questions or concerns.
Kind regards
Lucy
