After replacing the filter , the system is making a weird sound and we called the service center on Feb 20 @ 9.34 PST, the support person (lady) is not friendly and she is NOT accepting the fact the...
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Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback! We apologize for any inconvenience. Our GM has reached out to you to resolve your concern and a new appointment has been scheduled to check out the sound issue to get that resolved. Thank you for bringing this to our attention.
Regards,
Puronics Customer Service
產品評價
Puronics Customer Services
Puronics
8 years ago
Thank you for your feedback! We apologize for any inconvenience. Our GM has reached out to you to resolve your concern and a new appointment has been scheduled to check out the sound issue to get that resolved. Thank you for bringing this to our attention.
Regards,
Puronics Customer Service
交易日期： 02/06/2018
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可信賴顧客
8 years ago
The technician showed up on time, asked for my concerns, answered them before changing filter. There was no distraction to my routine while he worked. Was very polite.
產品評價
交易日期： 14/02/2018
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Puronics:
I am a returning costumer They were very helpful in my decision process. What they had as far as I was needing
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
產品評價
交易日期： 14/02/2018
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Puronics:
Technician was very well knowledged in Puronics. Showed me how to re-set the timer after power outage.
I specifically ask for a particular tech who is always professional & dies a great job. He always tak s time to explain things & asks me if I have any questions.
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
產品評價
交易日期： 09/02/2018
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Puronics:
From the beginning till end the process was smooth and comfortable
Nina Torres
Puronics
8 years ago
Thank you for your feedback.
產品評價
交易日期： 10/02/2018
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Puronics:
The technician is very professional. He did it quick and kept the place clean. However, there is no way I can tell the how good the water becomes after the service.
The agents that came to repair the softwater system were nice & polite, clean & able to do the repair without leaving a mess. Everything was done & they even wore protection on their shoes so that no...
