Two months ago I would have given Puronics five stars thinking that the service I have got for 15 years was the right one. But I am giving one star when one month ago the serviceman that came to...
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Puronics Customer Service
Puronics
8 years ago
Thank you for your feedback! We apologize for any miscommunication by our technician. Jeff Atkinson, our GM has tried to contact you to resolve the situation to your satisfaction. You can contact Jeff at 925-456-1605 or by email to jeff.atkinson@puronics.com.
Regards,
Puronics Customer Service
產品評價
Puronics Customer Service
Puronics
8 years ago
Thank you for your feeback!
We apologize for any miscommunication that took place with our technician. Jeff Atkinson, our GM, has reached out to you to get the situation resolved to your satisfaction. You can contact Jeff at 925-456-1605 or jeff.atkinson@puronics.com.
The service technician, Mike?, wore booties to keep the house clean... did a thorough job flushing the system and refilling... I'm trusting …. I did not watch.
He explained everything well.
One thing...
I have been a customer for several years. I love that customer service, reminders for filter changes, they show up as scheduled. In addition, the service person reviews what he is doing, goes over my...