Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.
服務
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可信賴顧客
1 month ago
交易日期: 27/06/2025
Beautiful linen vest
The Pure service is superb!
WoolOvers CS
Pure Collection US
1 month ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Good morning Suzann,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Most of the products I receive I keep unless there’s a problem with size
WoolOvers CS
Pure Collection US
2 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Good delivery experience. Jacket was securely packaged. Thank you
WoolOvers CS
Pure Collection US
2 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Good, but for the first time I was sent 1 correct order(cadhmere sky blue crewneck cardigan) and 1 mohair peacock blue sweater . I orderdd the cadhmere peacock blue and was sent the wrong sweater.
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
The cardigan and the cotton shirt were shipped to me separately. I received the cardigan within a week of ordering but the cotton shirt went missing. I had to call customer service to have the cotton...
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WoolOvers CS
Pure Collection US
3 months ago
Good morning Anne,
Thank you for your review, we are sorry for the issue with your order, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Orders are always sent promptly and arrive in a reasonable period of time.
WoolOvers CS
Pure Collection US
3 months ago
Good afternoon,
Thank you for your fantastic review! We're thrilled to hear that you're consistently happy with the prompt delivery. We always strive to ensure a smooth and timely experience for our customers. We appreciate your continued support!
Kind regards,
Sufian
Order was simple to place and the delivery was faster than expected. Excellent experience.
Customer Service
Pure Collection US
3 months ago
Good morning Michele,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.