My order still hasn't arrived, DHL has said they're delivering it 3 times so far so have taken time off work and it didn't come...its been a terrible experience.
Tom Moore
Premier Netting
3 years ago
Hello Sandra,
We’re sorry to hear you still haven’t received your order.
We’ve just contacted DHL and advised this needs to be delivered asap. Our local DHL depot have escalated the case and we hope this will resolve the issue.
The consignment has been marked down as out of time on all three occasions, it does appear the Nottingham DHL branch are having a few issues at the moment.
We are waiting to hear back from DHL, however as I’ve mentioned we’ve advised this service is unacceptable, especially after DHL have advised three separate ETAs which all resulted in you taking time off work.
We will of course refund the shipping charge you incurred.
As soon as we have some more information, we will keep you updated. Thanks,
Tom Moore
Sales Manager
I didn't get the welcome code for the first timer discount when I signed up to the newsletter I received it subsequently by which time I'd already ordered. But otherwise everything was great.....
My order came very quickly, and I was pleased. It's exactly what I wanted, and the hanging ivy will look wonderful on the brick wall. It will hide any ugly spots that were there.
Ordered fencing pins and they showed up 2 dayts later - bundled up and boxed - great prices and worked perfectly in the garden to support new trees - way less expensive than other firms - recommended
產品評價
交易日期: 13/02/2023
0
分享
可信賴顧客
Feefo 驗證
3 years ago
This is my second visit to your company and as with my maiden shop, first class product and service. I will happily recommend Premier Barriers