Items damaged on delivery , TWO emails sent no reply
Tom Moore
Premier Netting
3 years ago
Hello Steve,
Sorry you've had some issues with your order.
We have replied to both the emails you sent us. The first email you sent on Saturday was replied to Monday at 10.30am and the second email you sent Tuesday, was replied to at 10.25am Tuesday. We also CC'd in your colleague on the first email.
If you'd prefer to give us a call on 01493 262027 then please do.
Thanks,
Tom
Sales Manager
There was a problem with delivery which was no fault of Premier Netting. I contacted customer services and Jenna did an excellent job of resolving it. She volunteered to make daily contact with the...
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Tom Moore
Premier Netting
3 years ago
Thank you for the lovely review Peter.
We pride ourselves on customer service and we always look to try resolve any issues as quickly and efficiently as we can.
We hope to see you shopping with us again in the future.
All the best.
Tom
PJ
Peter Jarvis
3 years ago
Hello,
I have already made another order and it was delivered a couple of hours ago.
Kind Regards Peter
產品評價
交易日期: 12/03/2023
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BC
Barry Cornish
Feefo 驗證
3 years ago
Barry Cornish說了有關 Premier Netting:
Excellent quality. Very pleased
Tom Moore
Premier Netting
3 years ago
Thank you for your review Barry.
We are glad you are pleased with your purchase.
We hope to see you shopping with us again in the future.
All the best,
Tom