We were very happy with the holiday service, bar the transport. Twice we were kept waiting and getting forgotten at Jersey ferry port late at night was absolutely no fun.
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可信賴顧客
Feefo 驗證
3 years ago
Overall a well organised holiday with good customer service. There was a mix up with our return date but this was dealt with promptly.
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RT
Richard Thomas
Feefo 驗證
3 years ago
Richard Thomas說了有關 Channel Islands Direct:
Well organised trip.
Arrangements worked very well and we had a pleasant experience..
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AB
Alan Birchall
Feefo 驗證
MORECAMBE
3 years ago
Alan Birchall說了有關 Channel Islands Direct:
nothing too much trouble
Fast efficient service and knowledgeable advice - nothing too much trouble
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MB
Martin Beck
Feefo 驗證
West Midlands
3 years ago
Martin Beck說了有關 Channel Islands Direct:
Highly recommended.
All the arrangements were smoothly and professionally undertaken. Good communication clear and concise web site. Highly recommend a visit to Jersey via Channel Islands Direct.
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SW
Stuart Wilson
Feefo 驗證
3 years ago
Stuart Wilson說了有關 Channel Islands Direct:
Would recommend Channel Islands Direct
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MD
Merrilyn Dracass
Feefo 驗證
Totton
3 years ago
Merrilyn Dracass說了有關 Channel Islands Direct:
Very well organised travel arrangements. Moore's Hotel well placed for walking around St Peter Port and its environs, but slightly disappointed in our room (216) which became very hot despite...
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CM
Colin Martin
Feefo 驗證
3 years ago
Colin Martin說了有關 Channel Islands Direct:
Lovely trip to Guernsey
A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.
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DH
David Hodgkinson
Feefo 驗證
3 years ago
David Hodgkinson說了有關 Channel Islands Direct:
Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.
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AI
Alan Irwin
Feefo 驗證
3 years ago
Alan Irwin說了有關 Channel Islands Direct:
Efficient prior to arrival then serious issues
Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack...
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Claire
Channel Islands Direct
3 years ago
Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future.
We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this.
Thank you again for taking the time to contact us.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.