Warm and welcoming staff. Staff always available to respond to requests or queries
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可信賴顧客
Feefo 驗證
2 years ago
All turned out fine in the end
We had several issues with the trip, not of Channel Islands Direct making. These were sorted quickly & efficiently to our satisfaction. Thanks
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WL
Wan Leong
Feefo 驗證
2 years ago
Wan Leong說了有關 Channel Islands Direct:
Hospitality headed by Govid was excellent .Hotel decoration eas tasteful
The service at the hotel was excellent. All the staff were friendly , happy and helpful. The guest experience manager Govid was most hospitable . We felt very much at home .
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可信賴顧客
Feefo 驗證
2 years ago
good
Yes Would use them again
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可信賴顧客
Feefo 驗證
2 years ago
Wonderful short break
Very efficient and courteous and good value for money
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HU
Hugh
Feefo 驗證
West Sussex
2 years ago
Hugh說了有關 Channel Islands Direct:
Excellent staff
Easy to use website and the staff replied to all my requests/queries promptly and efficiently.
The overall package was terrific value.
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RC
Roger Cass
Feefo 驗證
2 years ago
Roger Cass說了有關 Channel Islands Direct:
I was disappointed that when I called for help, very little was forthcoming and agent rep did not seem bothered about our disappointment. Even though the agents rep called the hotel they did not...
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Claire
Channel Islands Direct
2 years ago
We are sorry that you were disappointed with the way in which your complaint was handled. I can see from our records you contacted our office and my colleague did call the hotel and spoke to the reception staff explaining that the bed in the queen room was not suitable. They told us that should you wish to upgrade to a king room you would have to pay a supplement. My colleague passed this information onto you and you said you would go to reception and pay the supplement directly to the hotel. Thank you for contacting us with your feedback.
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可信賴顧客
Feefo 驗證
2 years ago
Quite good. Transfer to airport arrangements poor .
Booking process was good. All details were correct. Very poor transport transfer arrangements back to airport. We were told to be ready to be picked up 2 and a half hours before our flight time...
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
