Very helpful. Phone calls answered quickly. Knowledgeable staff. Good offers.
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可信賴顧客
Feefo 驗證
1 year ago
A fabulous week in the Isle of Man.
The flights were on time and ultra friendly. The hotel was in a great location, everyone very friendly, everything in my room I needed and a great breakfast.
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AJ
Alun Jones
Feefo 驗證
Wrexham
1 year ago
Alun Jones說了有關 Channel Islands Direct:
Easy
All very easy and efficient
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可信賴顧客
Feefo 驗證
1 year ago
Pleased with Duke of Normandie Hotel.
Good. They matched on price. All went smoothly.
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SD
Sallyann Doig
Feefo 驗證
Thurrock
1 year ago
Sallyann Doig說了有關 Channel Islands Direct:
Good service
Very good service had a few requests and they sorted everything out for us with no problems
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可信賴顧客
Feefo 驗證
1 year ago
Raddison Hotel was excellent
The pre-holiday experience was good with lots of email information and helpful telephone service. The pick up service from Jersey airport was good, The Radisson Hotel was excellent - room upgrade...
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可信賴顧客
Feefo 驗證
1 year ago
Very good
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可信賴顧客
Feefo 驗證
1 year ago
Directions to drive to the hotel were very misleading and confusing.
There should be information included about the requirement for a parking disk, where to get one and the restrictions applied to...
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Joanne G
Channel Islands Direct
1 year ago
Thank you for taking the time to share your feedback on your recent short break to Guernsey. We were truly sorry to hear that aspects of your experience did not meet your expectations.
We apologise if the directions provided were unclear and caused any inconvenience. We will review them to ensure they are as clear and helpful as possible for future clients.
Regarding the parking disk, we understand your frustration. However, as this system is managed externally by the local authorities., we unfortunately have no control over the regulations or distributions.
We were also very disappointed to hear about your interaction with the hotel's receptionist. This is not the level of service we expect from the hotels we work with, and please rest assured that we have shared your comments with the relevant product manager for review.
Once again, we are sorry for the challenges you encountered, and thank you for bringing these matters to our attention. We do hope that, despite these issues, you were still able to enjoy your time in Guernsey.
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NP
Nicholas Peacey
Feefo 驗證
Bideford
1 year ago
Nicholas Peacey說了有關 Channel Islands Direct:
A happy return to Guersey.
Effient ,friendly setrvice. I booked by phone, (my choice). My additional requests were all met. The hotel was as always very good, comfortable and welcoming. The return ferry was changed to an...
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可信賴顧客
Feefo 驗證
1 year ago
Excellent customer service
Everything on time and as planned
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.