PBM is a customer-focused building management company
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過去一年 則評價
Premier Block Management 不再是 Feefo 的活躍客戶
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CA
Chair, Residents' Association
Feefo 驗證
Bournemouth
9 years ago
Chair, Residents' Association說了有關 Premier Block Management:
Our Property Manager John James has always been helpful and courteous. I be...
Our Property Manager John James has always been helpful and courteous. I believe that the quality of customer service from PBM improved markedly since he took over our site. When problems arise, I am...
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RK
Rajiv Kakar
Feefo 驗證
9 years ago
Rajiv Kakar說了有關 Premier Block Management:
Superb
John was exemplary in supporting my request for help setting up on the mailing list.
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DA
Daniel Adamides
Feefo 驗證
9 years ago
Daniel Adamides說了有關 Premier Block Management:
Excellent service by Premier Block Management
Alex responded quickly and professionally. Thank you!
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MS
Matthew Stuart
Feefo 驗證
9 years ago
Matthew Stuart說了有關 Premier Block Management:
Pretty slow
Took two weeks to solve a very simple problem but Stephen seemed a nice chap.
Gary Cane
Premier Block Management
9 years ago
We always look to learn from mistakes so thank you for your feedback. We can see you e-mailed at 23:04 on 3rd Jan and we responded on 5th at 11:42 confirming the contractor would be attending site to attend to the problems with the TV signal. The contractor did visit site, but they needed to order a part for the aerial to fix it. They returned on the 11th Jan with the part to complete the repair. We can see that we did not communicate to you that the contractor had to obtain a part and that would cause a delay. Clearly this was important to communicate and we are sorry for any inconvenience this may have caused. We are glad your TV signal is now back to normal and your experience with Steven was pleasant.
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BV
Bharat Vora
Feefo 驗證
Bow , London
9 years ago
Bharat Vora說了有關 Premier Block Management:
very good customer service
Steven Du is very efficient in arranging and ca...
very good customer service
Steven Du is very efficient in arranging and carrying out service
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CB
Charlotte Bosley
Feefo 驗證
9 years ago
Charlotte Bosley說了有關 Premier Block Management:
Excellent service by Premier Block Management
Steven dealt with my request promptly
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FA
Fiona Aziz
Feefo 驗證
Slough
9 years ago
Fiona Aziz說了有關 Premier Block Management:
Lucy is a star.
I like to give good feedback to Lucy Greene.
She has given me 100% excellent customer service. She was very understanding on the phone, very friendly and resolved our sky signal issue.
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DM
Dean Murphy
Feefo 驗證
9 years ago
Dean Murphy說了有關 Premier Block Management:
Good service
Used the out if hours service and they could not be more helpful
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PP
Pamela Puig
Feefo 驗證
9 years ago
Pamela Puig說了有關 Premier Block Management:
Professional Staff that obviously enhoy their job
All the staff that I have dealt with at PBM have been professional, efficient and also cheerful to deal with.
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可信賴顧客
Feefo 驗證
9 years ago
Excellent and efficient service, friendly and supportive to cumstomers
I firstly found out about PBM when buying a flat in one of the buildings that they manage. Whenever I needed their help and advice they not only provided an efficient and highly professional service,...
