Communication has been good. USPS lost the package, but not on your company. They emailed today and said a second order has been shipped out. Staff have been very helpful. Only reason it took this...
Quick shipping of Dynatrac balljoints. However, product was not as expected (did not match picture shown on PP website) so the restocking fee was waived and i returned it and purchased Synergy...
I paid for overnight shipping on a Thursday evening and didn't receive my item until Monday. I wondered if this might happen, but nothing mentioned this possibility when I paid and chose shipping. ...
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Customer Support
Poly Performance
6 years ago
Hello, we appreciate the feedback. We did process your order as soon as possible, as we received it after the shipping cut-off for the day. UPS only counts normal business days for deliveries, expedited or otherwise. Saturday delivery is an option, at a premium price, but once a shipment has already been processed we cannot change the delivery method mid-shipment. Hope this makes sense, sorry if you feel misinformed. We hope to do better for you next time.
產品評價
交易日期： 15/05/2020
1
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Poly Performance:
I ordered a tool and it showed up at my door 2 days later :) Simple as that.
產品評價
交易日期： 14/05/2020
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可信賴顧客
Feefo 驗證
6 years ago
Great service
交易日期： 09/05/2020
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Poly Performance:
The parts purchased were what i expected, the service though, thats what git me, James Collins handled my second order and was in contact very well. Even left a voicemail to let me know how things...
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交易日期： 09/05/2020
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Poly Performance:
Super fast shipping kept the project moving.
Will continue to use Poly Performance
