We appreciated your honest feedback. Despite achieving a 96% positive feedback score we often learn most from responses such as yours.
Our aim is to offer an excellent service in every instance. Unfortunately human nature dictates that mistakes can occur but we hope the way we rectify those occurrences proves we care a great amount about our clients.
Having reviewed your case I trust your situation has been resolved as best as possible offline.
If we can be of any further assistance please do not hesitate to contact me in the future.
Kind regards,
Susie Wilson
Customer Services Manager
0
分享
可信賴顧客
10 years ago
I'm happy that I have insurance with Plan.
0
分享
可信賴顧客
10 years ago
Good
0
分享
可信賴顧客
10 years ago
Good deal
0
分享
可信賴顧客
10 years ago
Thank you
0
分享
可信賴顧客
10 years ago
Excelent customer service . No hanging on the phone before someone answers you call ,
0
分享
可信賴顧客
10 years ago
Very helpfull
0
分享
可信賴顧客
10 years ago
I bought insurance but did not inform me every part of policy. And very long wait…
I bought insurance but did not inform me every part of policy. And very long wait on telephone line for existing customers.
Plan Insurance Brokers
Plan Insurance Brokers
10 years ago
We appreciated your honest feedback. Despite achieving a 96% positive feedback score we often learn most from responses such as yours.
Our aim is to offer an excellent service in every instance. Unfortunately on rare occasions delays can occur but we are continually working on this to improve service for our clients.
If we can be of any further assistance please do not hesitate to contact me in the future.
Kind regards,
Susie Wilson
Customer Services Manager
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
