Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Plan Insurance Brokers 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

10 years ago

Very good communication and very knowledgeable about their products.always willing to help and most importantly…

Very good communication and very knowledgeable about their products.always willing to help and most importantly alway willing to listen.Great service thank you Anna

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可信賴顧客

10 years ago

Very, Extremely good & dedicated

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可信賴顧客

10 years ago

very direct polite service,good knowledge of customer needs and product knowledge

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可信賴顧客

10 years ago

Superb and friendly. Best price too.

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可信賴顧客

10 years ago

Ok service

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可信賴顧客

10 years ago

I was surprised with such high level of service, well recommended.

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可信賴顧客

10 years ago

most competetive pricing ,efficient service.{?Hopefully they will be as efficient servicing a claim as taking…

most competetive pricing ,efficient service.{?Hopefully they will be as efficient servicing a claim as taking my money?}

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可信賴顧客

10 years ago

I'm very happy with the plan group , they're very helpful with any details you…

I'm very happy with the plan group , they're very helpful with any details you need help with .

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可信賴顧客

10 years ago

Not happy still waiting for documents that was supposed to be sent to me paid…

Not happy still waiting for documents that was supposed to be sent to me paid in full for the policy expect better service than this

Plan Insurance Brokers

10 years ago

Thank you for your feedback and we are sorry you feel the service provided was not as you expected. On this particular occasion the insurer made a very slight spelling mistake on your documents, due to this we had to contact them and request that they make an amendment and forward the correct documents on to us. I apologise that you weren’t updated about this. I would just like to assure you that you were insured in the period whilst you were waiting for your documentation to be issued and any claim made in this period would have still been valid, but we understand that these documents would be required to evidence your cover. If you have any further problems please do not hesitate to contact me. Kind Regards Jon Doherty Sales Team Leader Plan Insurance Brokers

Plan Insurance Brokers

10 years ago

Thank you for your feedback and we are sorry you feel the service provided was not as you expected. On this particular occasion the insurer made a very slight spelling mistake on your documents, due to this we had to contact them and request that they make an amendment and forward the correct documents on to us. I apologise that you weren’t updated about this. I would just like to assure you that you were insured in the period whilst you were waiting for your documentation to be issued and any claim made in this period would have still been valid, but we understand that these documents would be required to evidence your cover. If you have any further problems please do not hesitate to contact me. Kind Regards Jon Doherty Sales Team Leader

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可信賴顧客

10 years ago

Very impressed with the service good job keep it up.

可信賴顧客

10 years ago

Hi I am very pleased with the service they provide .its 03:27 in the morning I got a feedback email not impressed with feefo. Thanks

Plan Insurance Brokers

10 years ago

We're very appreciative of your positive feedback. Please accept our sincere apologies. We've contacted Feefo to request they amend their system's settings to prevent emails being sent at such an anti-social hour. Thanks once again for your continued custom. Kind regards, Customer Services Team Plan Insurance Brokers Jon Doherty Sales Team Leader

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