The webpages were slow to upload and difficult to view properly on my device. Eventually I gave up trying to amend my order and put it through. But when my planner arrived it was not the finish I...
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Kevin
Pirongs
8 years ago
Hello Elyse,
Thank you for taking the time to leave some feedback. I am sorry to hear you were not happy and were expecting a 'faux leather' finish. This is the same product you have ordered for the past few years and hasn't changed to faux leather.
I will forward your comments to our design team and maybe we might have a 'faux leather' version available next year.
Best wishes
Pirongs
產品評價
Kevin
Pirongs
8 years ago
Hi Elyse,
Thank you for taking the time to leave some feedback. I am sorry to hear you are disappointed. This is the same product you have ordered over the past few years and has never been 'faux leather'.
I will forward these comments to our design team and hopefully we may have a faux leather edition available next year.
I called because the clock I had ordered never arrived. The person I spoke with was helpful and friendly, and the clock was sent to me immediately - it arrived the next day.
