Called to notify of death of a pet and also to arrange new cover for recently adopted cat. The Advisors were friendly, very helpful and sympathetic at the loss of our old boy. I have had cats insured...
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交易日期: 12/05/2013
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Feefo 驗證
13 years ago
can't comment yet because i havn't needed to use it.
as usual pet plan were great, my claim was processed in super fast time also i received a text advising me that they had received my claim, my payment check was received possibly a week later.
Difficult phone conversation over 1 hour long to get a £5 discount ( for a 2 pet, forlife plan) really a hard slog. Need to offer customers more incentives in the future as the policy is very highly...