I used the website to sort out my puppy insurance I would say however, that I would have preferred to have spoken with someone as this was my initial enquiry.
Petplan have always settled our claims, along with being extremely prompt & efficient at doing so!
Customer service & support are excellent & always understanding, especially when we've lost a pet.
I...
I submitted my details by phone. The process seemed excessively detailed and took longer than I would have liked. With hindsight, I wonder why I had to pay more than the on line quote I was given.
I...