Petplan 評論

Our issues were dealt with very sensibly for the insurance of our new puppy. I would also like to mention how well we were dealt with regarding the untimely death of our young dog following a road...

Very quick service

Verygood

Only issue was the speed of setting up direct debit with no advanced notice of payment date, this is actually illegal and very poor service, otherwise the plan and ease of setting up was very good

The service and information from the gentleman on the phone was excellent.

my daughter puppy diedand it has taken over 4 weeks to get a reply i have to keep ringing and getting told it will get sorted and we have told you every about elvis and you still keep asking more we...

Good communication and service. Products could be improved by rewarding repeat/loyal customers.

This relates to the ease of setting up a plan on line. Initially very easy to enter all data and get a quote of just over £21/month, this was accepted and received email confirmation saying would...

Service was professional and helpful.

I had to wait over 3 weeks for my policy documentation to be posted to me. When I called Petplan to see where it was it took over 8 minutes to get through to a human, one of these annoying press...