Very helpful staff , polite and courteous at all times , value for money and from previous experience the claim was settled quickly
交易日期： 23/07/2026
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可信賴顧客
Feefo 驗證
1 month ago
Very very poor, so many hidden extras that do not feature when getting an online quote.
Getting a phone quote took nearly 2 hours about 3 times going back to actual insurer not what I expected.
Gigi
Petplan
1 month ago
Hi,
Thank you for your review. I'm sorry to hear that your quote journey took longer than expected, it's not our usual standard and so I've logged this as feedback so we can improve on this service for our customers. If you'd like to discuss anything further with us, please email us at social@petplan.co.uk with your query, pet's name and policy number.
Thanks, Gigi - The Customer Service Team
交易日期： 23/07/2026
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MR
Mrs Caroline Rushton
Feefo 驗證
GBR
1 month ago
Mrs Caroline Rushton說了有關 Petplan:
Clear and easy to understand
交易日期： 21/07/2026
0
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可信賴顧客
Feefo 驗證
1 month ago
交易日期： 22/07/2026
0
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ML
Mrs Dawn Lambert
Feefo 驗證
1 month ago
Mrs Dawn Lambert說了有關 Petplan:
Very good, easy to talk to someone to clarify- professional
The person I spoke to was very helpful after l explained my situation and she explained to me everything as we went through the insurance application very pleased with the way l was treated would...
