Hi there,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that the advice didn’t meet your expectations. To clarify, an IVA (Individual Voluntary Arrangement) is legally an individual agreement, so it can’t be set up jointly. We understand this might not have been the best fit for your situation, and we’re always happy to revisit your case to explore other options that might better suit your needs.
If you'd like to discuss this further or need any additional support, please don’t hesitate to reach out to us directly at online@payplan.com.
Kind regards,
Kanya, The PayPlan Team
