Contacting was difficult.
Previous experiences with the company were better.
Delivery company didn’t inform us they were coming and they just left a very costly item on our doorstep in full public...
閱讀更多
0
分享
MK
Melissa Kendrick
Feefo 驗證
GBR
16 days ago
Melissa Kendrick說了有關 Panasonic UK:
Delivery issues but not Panasonic fault
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Pleased with the service I recieved
Easy to use website, kept up to date regarding delivery time.
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Panasonic Good.... DHL, well ...
Service from Panasonic was great. Kept ne informed and let me know when they handed over my item to DHL.
There was no communication at all from DHL, (Panasonic had told me a text and email would be...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Internet radio
Radio ordered on Saturday, delivered on Tuesday as promised. Instructions for setup could be clearer, but now working as expected.
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Microwave purchase
Very good, had to contact customer service, very efficient.
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Very helpful
Very helpful and clear advice
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Panasonic. NEVER AGAIN.
I could not cancel an order I had just made. In spite of jumping through hoops to try to cance,l and finally speaking on a chat line, nothing was done to cancel, again in spite of them claiming they...
閱讀更多
Panasonic Customer Care UK
Panasonic UK
16 days ago
Hello,
Thank you for taking the time to share your experience. We’re very sorry to hear how frustrating this has been, especially regarding the difficulty cancelling the order, the return process, and the delay in receiving your refund. We understand why this has left you feeling disappointed, and I sincerely apologize for the inconvenience caused.
We have received your request and are currently looking into the details of what happened so we can understand where things went wrong and address it appropriately. Please allow us a little time to complete our investigations and come back to you with an update.
If you would like further assistance in the meantime, or if you have any additional information you’d like to share, please contact us directly on 0344 844 3899, or initiate a new Web Chat/WhatsApp text message, so we can support you as quickly as possible.
Kind Regards,
Panasonic Customer Support Team
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Efficient
Sorry no that is enough
0
分享
可信賴顧客
Feefo 驗證
17 days ago
Unsatisfactory Delivery
The speed with which my order was fulfilled was great. However, therein lies a problem, the product was delivered and left outside without a ‘order out for delivery’ notification. As no one was in...
閱讀更多
Panasonic Customer Care UK
Panasonic UK
16 days ago
Hello,
Thank you for taking the time to share your feedback. While we’re pleased to hear that your order was fulfilled quickly, we’re very sorry that it was left outside in the rain and that you didn’t receive an ‘out for delivery’ notification. We understand how frustrating and worrying this must have been, especially when you weren’t at home to receive the parcel.
Your comments are important and will be used to review how deliveries and notifications are managed so we can help prevent this from happening again. If your product has been affected in any way or you need further assistance, please contact Panasonic Customer Support at 0344 844 3899 and our team will be happy to help.
Kind Regards,
Panasonic Customer Support Team
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
