An online order. Ordered one day delivered the next!
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可信賴顧客
Feefo 驗證
1 month ago
Left in the dark ...
The telephone support was professional and sufficient except for one crucial thing; Panasonic were unable to give any consignment details about my delivery. I had no practical information to use...
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Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the stress and confusion caused by the lack of consignment details for your delivery. We completely understand how frustrating it must have been not being able to track or manage your order with DHL, and we sincerely apologize for any inconvenience this has caused.
Your experience is important to us, and we’ll make sure to review our processes to ensure better communication regarding delivery tracking in the future. In the meantime, if you have any further concerns or need assistance, please don’t hesitate to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage.
Thank you again for bringing this matter to our attention, and we hope we can provide a better experience moving forward.
Kind regards,
Panasonic Customer Care UK
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可信賴顧客
Feefo 驗證
1 month ago
Prompt and Efficient Service
Easy ordering, prompt dispatch and kept informed of process from start to delivery.
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JW
Judith Watkins
Feefo 驗證
GBR
1 month ago
Judith Watkins說了有關 Panasonic UK:
First class.
First class service.Ease of ordering & information provided every step of the way.
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EC
Elizabeth Chandler
Feefo 驗證
GBR
1 month ago
Elizabeth Chandler說了有關 Panasonic UK:
New Cordless Phone
Very professional and clear instructions. Fast delivery of new phone . An excellent experience from all staff involved , first contact and then sales Thank you .
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RT
Roger Taylor
Feefo 驗證
GBR
1 month ago
Roger Taylor說了有關 Panasonic UK:
Impressive service
Great service - having received a limited time offer, an immediate confirmation of the order was received and our new microwave with air fryer was delivered the next day! This is the second...
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可信賴顧客
Feefo 驗證
1 month ago
No other comment
Rotten delivery of the microwave by the delivery people
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DB
David Benstead
Feefo 驗證
GBR
1 month ago
David Benstead說了有關 Panasonic UK:
NN-CT55RW
We had been in need of replacing our old Microwave when Panasonic emailed us with details of a new range of microwave appliances.
As we do not have an air fryer, this new feature on the CT55RW was...
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RH
roman Hrachowina
Feefo 驗證
GBR
1 month ago
roman Hrachowina說了有關 Panasonic UK:
poor
bought a faulty item, it took them a week to send me a return slip,and nearly an hour on internet trying to sort it out
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Roman,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the inconvenience you experienced with your purchase and the time it took to resolve the issue. We understand how frustrating this must have been, and we sincerely apologize for any frustration caused.
We want to assure you that we’ve arranged for the collection of the faulty item today, 31st of March. Once the item is returned, we will promptly process your refund. If there’s anything else we can do to assist or improve your experience, please don’t hesitate to reach out.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
