Item arrived a week late and damaged, and return took a further week
Bought a microwave on March 30th with Next Day delivery. The item was delivered on April 7th (Next week, not next day). The item arrived damaged. Despite raising this immediately with Panasonic, it...
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Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Adam,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delay in delivery and the damaged item. We understand how frustrating this experience must have been, especially when you opted for Next Day delivery.
We can confirm that the collection of the damaged microwave was completed on April 15th. If you would like to check for any updates regarding your replacement or refund, please feel free to contact us directly at 0344 844 3899, and our team will be happy to assist you further.
Once again, we deeply regret the trouble you've faced and appreciate your patience throughout this process.
Kind regards,
Panasonic Customer Care UK
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AM
Amir Monfared
Feefo 驗證
GBR
1 month ago
Amir Monfared說了有關 Panasonic UK:
A great brand deserves a better shopping website.
Panasonic products are top-tier, without a doubt. However, the website for shopping Panasonic products is a bit outdated, weird, and stuck in the past. For example, the order section on my account...
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可信賴顧客
Feefo 驗證
1 month ago
Product was delivered very quickly.
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CW
Chris Wall
Feefo 驗證
GBR
1 month ago
Chris Wall說了有關 Panasonic UK:
Great experience
Prompt and professional
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可信賴顧客
Feefo 驗證
1 month ago
Problem with sound levels on my new phone.
Given help information that did not meet my needs and suggests that person responding either didn't understand my problem or didn't have the knowledge needed
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with the sound levels on your new phone and that the help information provided didn’t meet your expectations. We understand how frustrating this must have been for you, and we sincerely apologize if we fell short in addressing your concerns effectively.
To ensure we can assist you further and resolve this matter as quickly as possible, we kindly encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage. Our team will be more than happy to provide the dedicated support you need.
Kind regards,
Panasonic Customer Care UK
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DA
Dan
Feefo 驗證
GBR
1 month ago
Dan說了有關 Panasonic UK:
Great wired earphones
Ideal wired earphones. I like the L shape connector as this helps to reduce the earphone wire from strain and breakage, which is ideal for my mini portable DAB I use at gym.
Good price and fast...
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可信賴顧客
Feefo 驗證
1 month ago
0
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可信賴顧客
Feefo 驗證
1 month ago
0
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可信賴顧客
Feefo 驗證
1 month ago
Breadmaker purchase
Managed to get through on the phone with only a short wait. Very helpful assistants. Gave me a 10% discount as model of breadmaker I wanted wasn't in stock.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
