I had purchased a microwave, it was delivered in the next few days but the courier would not deliver it unless he took our old one away, as he had a note to collect as it was a swap ??? Not sure why...
閱讀更多
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Barry,
We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after multiple calls and the inconvenience caused to you and your wife.
We sincerely apologize for the confusion regarding the courier collection of your old microwave. We appreciate you making us aware that your original microwave was in full working order and should not have been taken without clear explanation or resolution.
As per our latest update, we emailed you on 17th September, and your case is currently still under investigation. We understand your concern and appreciate your patience while this is being looked into.
Please be assured that we are treating this matter seriously and are working to clarify what happened with the courier collection and your microwave.
Kind Regards,
Panasonic Customer Support Team
0
分享
KJ
Kenneth Jones
Feefo 驗證
GBR
1 month ago
Kenneth Jones說了有關 Panasonic UK:
Great Service
Excellent
0
分享
JC
Jimmy Cheng
Feefo 驗證
GBR
1 month ago
Jimmy Cheng說了有關 Panasonic UK:
Great online shopping experience with Panasonic online
Easy online experience, trackable and fast and reliable delivery. I've shopped with Panasonic a few times and they delivered everything timely and securely. All of my parcels were well sealed and...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Fast, efficient service
Fast and efficient service, good price.
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Panasonic Combi Microwave With Air Fryer.
Great Product. Excellent Service. Super Quick Delivery. Great Company To Deal With. I Would Recommend Buying Direct From Panasonic Online. A*****
0
分享
JM
Jacqueline Morris
Feefo 驗證
GBR
1 month ago
Jacqueline Morris說了有關 Panasonic UK:
In my opinion the best multi cooker on the market
I have been looking for a table top multi-cooker for a number of years but nothing had everything that I required. I stumbled upon this Panasonic Multi cooker GM400 and wow I'm absolutely delighted...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Great breadmaker
Excellent
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Great customer service f
Knowledgable and helpful. My query was answered quickly and calmly by the person helping me.
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Microwave without instructions
I bought a microwave online. It arrived within 48 hrs, well packed.
It seems to be well made and compact.
Shame there is no brochure to explain how to use the different functions in combination and...
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
