Australia's leading supplier of specialist outdoor & travel gear.
服務
4.9
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1
2,794
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3,061
過去一年 則評價
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可信賴顧客
12 years ago
Easy process of ordering and delivery time was good.
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可信賴顧客
12 years ago
Cost of postage for this one item too high. But website excellent and security of…
Cost of postage for this one item too high. But website excellent and security of sale and delivery time excellent
Paddy Pallin
Paddy Pallin
12 years ago
thank you very much for your feedback, we greatly appreciate all our customer's feedback. We do have a flat rate of $9.00 postage for all regular post items on our website. This is due to the flat rates we are charged by both our Courier Company and Australia Post.
Best Regards,
The Paddy Pallin team
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可信賴顧客
12 years ago
I purchased a steel water bottle for a friend in Perth and it arrived with a…
I purchased a steel water bottle for a friend in Perth and it arrived with a big dent in it. I emailed paddy (I am in the U.S. ) and got a quick response.My friend decided to go into the city to do...
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可信賴顧客
12 years ago
Excellent customer service, needed to return product and refund received quickly
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可信賴顧客
12 years ago
Wrong size compression sack was delivered. This was quickly resolved, but PP should take more…
Wrong size compression sack was delivered. This was quickly resolved, but PP should take more care in packing on-line orders.
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可信賴顧客
12 years ago
I paid for express post (1-3 days) and it took over a week to get to…
I paid for express post (1-3 days) and it took over a week to get to me.
Paddy Pallin
Paddy Pallin
12 years ago
Thank you very much for your feedback, we greatly appreciate all feedback from our customer. My apologies for the delay in your order, we did have your order processed and ready to be collected by the Courier company with 24hrs of you placing your order but it appears the Courier Company experienced some delays. This is of course not acceptable and We have spoken to our Courier Service about this to avoid this kind of issue happening again in the future.
Best Regards,
The Paddy Pallin team
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可信賴顧客
12 years ago
I thought the service and speed of delivery was excellent
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可信賴顧客
12 years ago
Unfortunately I first received a jacket with faulty stitching and when asked for a replacement…
Unfortunately I first received a jacket with faulty stitching and when asked for a replacement was sent an old version of the jacket. This was then corrected.
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可信賴顧客
12 years ago
Very good attention to online orders always helpful over phone
Good advice in store
Very good attention to online orders always helpful over phone
Good advice in store
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!