Australia's leading supplier of specialist outdoor & travel gear.
服務
4.9
/5
5
4
3
2
1
2,770
204
33
12
14
3,033
過去一年 則評價
顯示全部16,211則評論
可信賴顧客
11 years ago
Excellent service and prompt delivery
0
分享
可信賴顧客
11 years ago
The items arrived promptly but one was incorrect size and colour. After contact with PP…
The items arrived promptly but one was incorrect size and colour. After contact with PP correct item was dispatched immediately, prior to having received returned incorrect item. Correctly sized item...
閱讀更多
Paddy Pallin
Paddy Pallin
11 years ago
thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, it appears the incorrect tag was placed on the garment by the shop floor staff and went unnoticed by us when picking out the item.. I am glad you received the correct items in a timely manner
Best Regards,
The Paddy Pallin team
0
分享
可信賴顧客
11 years ago
Your staff and online service was speedy knowledgable and helpful.
0
分享
可信賴顧客
11 years ago
Bad Bit: An 80L pack was ordered by mail order and paid for but only…
Bad Bit: An 80L pack was ordered by mail order and paid for but only a 60L pack arrived.
Good Bit: Once we notified PPof the error, they provided return mail info and sent out the correct bag within...
閱讀更多
Paddy Pallin
Paddy Pallin
11 years ago
thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, we will be looking into what other procedures can be put in place to try and avoid this happening again in the future. I am glad you received the correct items in a timely manner
Best Regards,
The Paddy Pallin team
0
分享
可信賴顧客
11 years ago
Unfortunately I received the wrong product initially. After contacting customer service via email I was…
Unfortunately I received the wrong product initially. After contacting customer service via email I was extremely happy with the speed and willingness to rectify the issue. I would have no concerns...
閱讀更多
Paddy Pallin
Paddy Pallin
11 years ago
thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, we will be looking into what other procedures can be put in place to try and avoid this happening again in the future. I am glad you received the correct items in a timely manner
Best Regards,
The Paddy Pallin team
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
