Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Packt Publishing 評論 | https://www.feefo.com/reviews/packt-publishing客戶服務評論評論 |Feefo |第 1599 頁

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可信賴顧客

9 years ago

交易日期： 02/12/2015

Rapidi e funzionali.

Consigliatissimo.

產品評價

Victim of Illegally Processed Transaction by Packt Publishing

9 years ago

交易日期： 17/11/2015

Victim of Illegally Processed Transaction by Packt Publishing說了有關 Packt Publishing:

Packt Publishing

Packtk Publishing illegaly processed a transaction I never authorized on my American Express credit card on 11/29. The transaction was disputed by American Express and refunded to me on 12/8. This...

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Marimuthu

Packt Publishing

9 years ago

Hi Seth, We appreciate your feedback and thank you for giving us an opportunity to correct the problem and to meet your expectations. We found that that one of our customer relation executive had contacted you on 30th November 2015 using reference number 132457 and updated you about the transaction details with Packt. This order was basically a recurring payment for the renewal of monthly Packtlib subscription product, for which we have future pay agreement with our customers on Worldpay However, as soon as you informed us that this order was not done by you, we cancelled the order and issued refund for the amount charged on your card. If you need any assistance for your order/book from Packt, please contact us at customercare@packtpub.com and we would be glad to assist you further. Regards Packt Publishing

產品評價

可信賴顧客

9 years ago

交易日期： 30/09/2015

Quick buy and easy to complete order. Would be great if my address and credit cards details could be stored longer and more reliably, as I often have to reenter the same data though using the same...

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產品評價

可信賴顧客

9 years ago

交易日期： 28/11/2015

Excellent. I appreciate PACKT's broad choice of top-quality books and I am very much satisfied with the customer service.

可信賴顧客

9 years ago

交易日期： 27/10/2015

Packt - Easy and instant delivery. Knowlede at your hand when you need it.

Easy and without any 'hassle'. Ordering was easy and access to my ordered product almost in 'real time'

產品評價

Juergen Sauer

9 years ago

交易日期： 03/11/2015

Juergen Sauer說了有關 Packt Publishing:

Alles wird gut...

產品評價

可信賴顧客

9 years ago

交易日期： 26/11/2015

Nothing here

產品評價

David Lewin

9 years ago

交易日期： 30/11/2015

David Lewin說了有關 Packt Publishing:

Overall feelings

I'll buy again, the only small improvement I'd ask is : for pre orders it's hard to know which book have been released when you buy many. No title is given in the notification.

marc elbet

9 years ago

交易日期： 17/11/2015

marc elbet說了有關 Packt Publishing:

Packt Publishing

Pretty good indeed.

產品評價

可信賴顧客

9 years ago

交易日期： 11/09/2015

Good book, terrible support

I received a book with a number of pages missing and let them know. I had to wait weeks to hear back from them - a request to prove that the pages were missing - followed by further weeks until they...

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Marimuthu

Packt Publishing

9 years ago

Hi Jerome, We appreciate your feedback and thank you for giving us an opportunity to correct the problem and to meet your expectations. Our sincere apologies for the delay in resolving your order issue with Packt. We would like to inform whenever we come across this situation, where our books are not printed correctly or if there is any damage to the books during shipment. As per policy we need to contact our printers with screenshot of the damaged order, so that they can send replacement. However, the delay in this case was because, we were experiencing some technical problem with our mail server receiving customer’s email and hence you received the replacement book late. If you need any assistance for your order/book from Packt, please contact us at customercare@packtpub.com and we would be glad to assist you further. Regards Packt Publishing

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關於Packt Publishing

Founded in 2004 in Birmingham, UK, Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. Working towards that vision, we have published over 7000 books and videos so far, providing IT professionals with the actionable knowledge they need to get the job done - whether that's specific learning on an emerging technology or optimizing key skills in more established tools. As part of our mission, we have also awarded over $1,000,000 through our Open Source Project Royalty scheme, helping numerous projects become household names along the way.

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0121 265 6484

Grosvenor House, 11 St Paul's Square, Birmingham, West Midlands, B3 1RB, United Kingdom

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Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？