Always great. They do exactly what they say they will and the quality of the food speaks for itself.
Donna
Nurturing by Nature
2 years ago
Hi Louise thank you for rating us 5 stars! It makes our day when our customers share their positive experiences with us - Thank You
產品評價
交易日期： 11/10/2023
1
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可信賴顧客
Feefo 驗證
2 years ago
Staff always friendly when I ring to place my order
Food is always next day delivery
My dogs absolutely love the food
I would highly recommend Nurturing by Nature
Donna
Nurturing by Nature
2 years ago
Thank you for your great feedback and giving us 5 stars! Great to hear that you are happy with our customer service, delivery and teams and would recommend us - please do!
I have purchased my dogs food from Nurturing by Nature for the last 10 & half years, the food & the service they provide has always been Excellent. Also their long distance delivery service has been ...
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Donna
Nurturing by Nature
2 years ago
Hi Martin - that is so great to hear and thank you for rating us 5 Stars! It's great to hear that we are still delivering this level of service to you after all this time. Thank you for taking the time to leave us a review, we really appreciate it.
Always great service. Arrives on time and instructions are followed. Well priced and consistent.
Susan
Nurturing by Nature
2 years ago
Thank you Christine We loved your feedback.
Thank you for being an essential part of our journey. We’re here because of customers like you!
Warmest regards, Sue.
Operations director
I can never fault their service. I order and it is shipped the next working day. They use a brilliant delivery service too and my order is always received by mid day and never have the goods started...
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Susan
Nurturing by Nature
2 years ago
Thank you for your kind words Lorraine
Your kind words were the highlight of our day! Thank you for sharing your experience; it’s interactions like yours that make our work so fulfilling.
They do what they say they will do. I am in my latter years and mainly rely on the telephone service it’s pleasant to find staff that go the extra mile for their elders and their pets. Well done...
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Donna
Nurturing by Nature
3 years ago
Thank you for your 5 star review John - we really appreciate your feedback! It's great to hear that we are going the extra mile for you and your pets. We are happy to help in any way we can.
JB
John Bibb
3 years ago
Rosie ( a golden retriever ) just would like to add please can I have more
There needs to be a quicker way of making you aware of a delivery slot and the chicken carcasses have not been individually wrapped. Many times I get two in one bag. Although they are what they say...
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Donna
Nurturing by Nature
3 years ago
Thank you for your review. We appreciate your feedback.
With regards to the double bagged carcass, this can happen sometimes when the product goes through our wrapping process. Checks are made in our Production Dept to prevent this, however occasionally it still happens. I will feed this back to our Production team to make them aware and for them look at their process.
The delivery time does depend on where you are on our routes so depending on how many orders we have in a particular area will determine whether you order is delivered in the morning or afternoon. You should receive an email message giving you a delivery window. The boxes can be left outside so you don't necessarily have to wait in for them. If there is a particular place you would like the boxes left for you please feel free to leave a note on the order instructions. Hope this addresses your concerns, regards Donna
產品評價
交易日期： 29/09/2023
0
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可信賴顧客
Feefo 驗證
3 years ago
I like it.
Donna
Nurturing by Nature
3 years ago
Thank you for your 5 star review! We are happy you are happy!
