Independent family-run supplier of domestic, agricultural and commercial oil and LPG
服務
4.9
/5
5
4
3
2
1
439
32
5
1
3
480
過去一年 則評價
顯示全部5,128則評論
MM
Mr & Mrs McConnell
Feefo 驗證
Scunthorpe
1 year ago
Mr & Mrs McConnell說了有關 Northern Energy Gas Ltd:
The best team
Been with Northern energy a few years now and nothing is too much .I requested a call before they vist so I can unlock gates , they always give ne a delivery time. More recently I needed a call the...
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Sarah
Northern Energy Gas Ltd
1 year ago
Thank you. We're delighted to receive such a glowing review, and it's great to hear you're happy with us.
MM
Mr & Mrs McConnell
1 year ago
I am only speaking the truth Northern energy look after you and you can speak to a person when you ring which for us make the service so much more personal and you feel that you are important to them
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MB
Mr & Mrs Brown
Feefo 驗證
Derbyshire
1 year ago
Mr & Mrs Brown說了有關 Northern Energy Gas Ltd:
Very happy
Always someone available to talk to on the telephone. Updates regarding delivery status appreciated and deliveries have always been on time.
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for your lovely 5-star review. We're pleased you're happy with what we do and appreciate your feedback.
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MT
Mr Bowman & Ms Toward
Feefo 驗證
1 year ago
Mr Bowman & Ms Toward說了有關 Northern Energy Gas Ltd:
Great Service
Great service. Quick responses to emails.
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you. We're pleased you're happy with our service and appreciate your feedback.
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MB
Mr & Mrs Blackshaw
Feefo 驗證
1 year ago
Mr & Mrs Blackshaw說了有關 Northern Energy Gas Ltd:
Looks Perfect Goingforward
Excellent service, great communication. Tanker driver fantastic, all alien to us after mediocrity service from previous supplier.
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for taking the time to share your lovely 5-star feedback. We're pleased you're happy with us and will pass on your comments to your driver, Jordon.
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MH
Mr & Mrs Hodgson
Feefo 驗證
Skipton
1 year ago
Mr & Mrs Hodgson說了有關 Northern Energy Gas Ltd:
Reliable and friendly service
Always reliable and friendly service!
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you - we're pleased you're happy with us and appreciate you taking the time to leave us your lovely 5-star review.
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MW
Mr Watson
Feefo 驗證
Kirk Hammerton
1 year ago
Mr Watson說了有關 Northern Energy Gas Ltd:
Great customer service. Always responsive when a top up needed.
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for taking the time to leave us your lovely 5-star review. We're pleased you're happy with us and appreciate your feedback.
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可信賴顧客
Feefo 驗證
1 year ago
The great thing about Northern Energy is, if you telephone, you get to speak to a real person!!!!! Bit of a rarity these days.
A very responsive company, staff are very helpful and the delivery...
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Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for your lovely review. We're pleased you're happy with what we do and appreciate you taking the time to share your feedback.
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可信賴顧客
Feefo 驗證
1 year ago
Poor customer focus and no emergency provisions
First time having to use LPG and had NE tank already. Unfortunately after being away I ran out, on contacting the company they delivered 3 days later. Issue was my family were at home and my youngest...
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Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for your review. We're sorry to hear about your experience and appreciate it must have been difficult without heating. We always strive to deliver as quickly as possible and regret we weren't able to get to you sooner due to the increased demand and high volume of customer orders as a result of the recent prolonged cold spell. If you'd like to discuss this further, please don't hesitate to contact us on 01423 772 789.
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可信賴顧客
Feefo 驗證
1 year ago
Very good
Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for your review. We appreciate your feedback and are pleased you're happy with us.
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可信賴顧客
Feefo 驗證
1 year ago
Not the usual service
Although I would still recommend the Company[there is little choice anyway], their service this time was poor. One Department seemingly failed to pass on delivery instructions to another leading to a...
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Sarah
Northern Energy Gas Ltd
1 year ago
Thank you for your review. We appreciate your feedback and are sorry you feel our service wasn't up to our usual standards on this occasion. Our Customer Service Manager has now been in touch, but if there's anything further we can help with, please do not hesitate to call us on 01423 772 789 or email helplpg@northernenergy.co.uk