Independent family-run supplier of domestic, agricultural and commercial oil and LPG
服務
4.9
/5
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過去一年 則評價
顯示全部5,106則評論
可信賴顧客
Feefo 驗證
8 months ago
Very helpful
Very helpful when we needed to reschedule time and date of gas delivery.
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you for your lovely review. We're pleased you're happy with your LPG delivery, and we were more than happy to be able to help 😊
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可信賴顧客
Feefo 驗證
8 months ago
Top quality customer service!
Excellent customer service when I phoned to say our LPG tank was empty, delivered next day at time given by driver who was extremely helpful and supportive. Thank you!
Sarah
Northern Energy Gas Ltd
8 months ago
And thank you. We're pleased you're happy with what we do and appreciate your lovely feedback.
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可信賴顧客
Feefo 驗證
8 months ago
Satisfied customer
Prompt delivery pleasant driver
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you - it's great to know you're happy with what we do, and we appreciate you sharing your lovely feedback.
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MF
Mr & Mrs Foster
Feefo 驗證
GBR
8 months ago
Mr & Mrs Foster說了有關 Northern Energy Gas Ltd:
Replacement LPG Tank
Northern Energy kept in touch worked with me to replace LPG TANK.
The delivery persons very polite efficient and worked and left site as if they hadn't been.
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you for taking the time to share your lovely feedback. It's great to hear your tank replacement went smoothly and we appreciate you leaving us your 5-star review.
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可信賴顧客
Feefo 驗證
8 months ago
Great professional service
Since moving to Northern Gas we have better control of our costs. NG’s communication is excellent. We are updated, in advance, as to when deliveries are being made and we are only invoiced once the...
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Sarah
Northern Energy Gas Ltd
8 months ago
Thank you. It's great to hear you're happy with our service, and we appreciate you sharing your lovely feedback 😊
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可信賴顧客
Feefo 驗證
8 months ago
Good Service
Very Good.
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you - we're pleased you're happy with what we do and appreciate your feedback.
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TC
Trusted Customer
Feefo 驗證
GBR
8 months ago
Trusted Customer說了有關 Northern Energy Gas Ltd:
Poor transparency on gas delivery. No before delivery measurement or after delivery, just an invoice amount. No evidence to back this up.
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you for your feedback and for taking the time to leave us your review. Our customer service manager, Sarah, has been trying to get in touch by phone and email to discuss your concerns, but has so far not managed to touch base with you. We would appreciate it if you could get in touch on 01423 772 789
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KH
Kenny Horner
Feefo 驗證
GBR
8 months ago
Kenny Horner說了有關 Northern Energy Gas Ltd:
Northern Energy is an excellent company
Good reliable service on deliveries, the topping up system works very well. Communications from Head Office are also very good.
Sarah
Northern Energy Gas Ltd
8 months ago
Thank you for sharing your lovely feedback. We're pleased you're happy with us and that the automatic refilling service is working well for you 😊
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TC
Trusted Customer
Feefo 驗證
GBR
8 months ago
Trusted Customer說了有關 Northern Energy Gas Ltd:
Worries about automatic top up
We are normally on automatic top up but I was getting worried that the tank was on very low level before a delivery. I asked for a delivery because worried that the snow weather we get here might...
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Sarah
Northern Energy Gas Ltd
7 months ago
Thank you for sharing your feedback. We're glad your LPG delivery went smoothly and want to assure you that we were on top of things with the automatic top-up. Our Customer Service Manager, Sarah, has been trying to reach you by phone and email to discuss your concerns as we want to ensure your experience with us is as stress-free as possible. If you would like to discuss this further, please contact us on 01423 772 789 or email us at helplpg@northernenergy.co.uk
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可信賴顧客
Feefo 驗證
8 months ago
Happy Customer
Service and communication are excellent. I appreciate that someone in the office is available to answer my call, query etc straight away. Also that I am informed when the next gas delivery will...
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Sarah
Northern Energy Gas Ltd
8 months ago
And thank you. We appreciate you sharing your lovely feedback and are delighted you're happy with what we do.