Independent family-run supplier of domestic, agricultural and commercial oil and LPG
服務
4.9
/5
5
4
3
2
1
415
34
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3
457
過去一年 則評價
顯示全部5,060則評論
TC
Trusted Customer
Feefo 驗證
GBR
6 months ago
Trusted Customer說了有關 Northern Energy Gas Ltd:
Poor transparency on gas delivery. No before delivery measurement or after delivery, just an invoice amount. No evidence to back this up.
Sarah
Northern Energy Gas Ltd
6 months ago
Thank you for your feedback and for taking the time to leave us your review. Our customer service manager, Sarah, has been trying to get in touch by phone and email to discuss your concerns, but has so far not managed to touch base with you. We would appreciate it if you could get in touch on 01423 772 789
0
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KH
Kenny Horner
Feefo 驗證
GBR
6 months ago
Kenny Horner說了有關 Northern Energy Gas Ltd:
Northern Energy is an excellent company
Good reliable service on deliveries, the topping up system works very well. Communications from Head Office are also very good.
Sarah
Northern Energy Gas Ltd
6 months ago
Thank you for sharing your lovely feedback. We're pleased you're happy with us and that the automatic refilling service is working well for you 😊
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TC
Trusted Customer
Feefo 驗證
GBR
6 months ago
Trusted Customer說了有關 Northern Energy Gas Ltd:
Worries about automatic top up
We are normally on automatic top up but I was getting worried that the tank was on very low level before a delivery. I asked for a delivery because worried that the snow weather we get here might...
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Sarah
Northern Energy Gas Ltd
6 months ago
Thank you for sharing your feedback. We're glad your LPG delivery went smoothly and want to assure you that we were on top of things with the automatic top-up. Our Customer Service Manager, Sarah, has been trying to reach you by phone and email to discuss your concerns as we want to ensure your experience with us is as stress-free as possible. If you would like to discuss this further, please contact us on 01423 772 789 or email us at helplpg@northernenergy.co.uk
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可信賴顧客
Feefo 驗證
6 months ago
Happy Customer
Service and communication are excellent. I appreciate that someone in the office is available to answer my call, query etc straight away. Also that I am informed when the next gas delivery will...
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Sarah
Northern Energy Gas Ltd
6 months ago
And thank you. We appreciate you sharing your lovely feedback and are delighted you're happy with what we do.
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可信賴顧客
Feefo 驗證
7 months ago
Deliveries happen automatically and on time without drama.
Sarah
Northern Energy Gas Ltd
7 months ago
Thank you for your lovely 5-star review. We're pleased the auto refill service is working well for you and appreciate you taking the time to leave us your feedback.
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可信賴顧客
Feefo 驗證
7 months ago
consistently excellent
Consistently excellent. Truly exemplary these days. Thank you, Northern Energy.
Sarah
Northern Energy Gas Ltd
7 months ago
Thank you so much for your lovely review. It's great to hear you're happy with what we do and we appreciate you sharing your feedback.
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TC
Trusted Customer
Feefo 驗證
7 months ago
Trusted Customer說了有關 Northern Energy Gas Ltd:
Gas service
Excellent service and delivery excellent thank you
Sarah
Northern Energy Gas Ltd
7 months ago
And thank you! We appreciate you taking the time to share your lovely feedback and are delighted to hear you're happy with us.
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可信賴顧客
Feefo 驗證
7 months ago
Always great service
Sarah
Northern Energy Gas Ltd
7 months ago
Thank you - we appreciate you sharing your feedback and are pleased you're happy with what we do.
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JG
John Gibson
Feefo 驗證
GBR
7 months ago
John Gibson說了有關 Northern Energy Gas Ltd:
Excellent Service
I can always rely on Northern Energy for deliveries.
The drivers are friendly and update you with an approximate time when they are due to arrive.
If you have to contact the office the staff are...
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Sarah
Northern Energy Gas Ltd
7 months ago
Thank you for sharing your lovely 5-star review. We're pleased you're happy with what we do and find your LPG deliveries reliable, and appreciate your feedback.
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可信賴顧客
Feefo 驗證
7 months ago
Job well done
Fast delivery after submitting reading,j
Sarah
Northern Energy Gas Ltd
7 months ago
Thank you - we're pleased you're happy with your LPG delivery and appreciate you taking the time to leave us your feedback.