Independent family-run supplier of domestic, agricultural and commercial oil and LPG
服務
4.9
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過去一年 則評價
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可信賴顧客
Feefo 驗證
3 months ago
Good, but could improve communications
Easy process for maintaining account with deliveries made on dates planned. An improvement in communication would be appreciated especially during the current unrest in the Middle East and the...
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Sarah
Northern Energy Gas Ltd
3 months ago
Thank you for taking the time to share your feedback. As you mentioned, ongoing global events have had a significant impact on fuel markets. While we have worked hard to absorb as much of these rising costs as possible, unfortunately some increases have had to be passed on. Our Customer Service Manager, Sarah, has been trying to get in touch to discuss your concerns, and if you'd like to discuss this further, please don't hesitate to call her on 01423 772 789.
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可信賴顧客
Feefo 驗證
3 months ago
Great service
Fantastic
Sarah
Northern Energy Gas Ltd
3 months ago
Thank you - we're pleased you're happy with our service and appreciate you taking the time to share your lovely feedback.
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MR
Mr & Mrs Reid
Feefo 驗證
GBR
3 months ago
Mr & Mrs Reid說了有關 Northern Energy Gas Ltd:
Nver having to worry about running out of gas
Reliable deliveries of gas based on automatic sensor on the tank. A superb service, never having to worry about running out of gas because Norther Energy Gas just show up when the tank needs...
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Sarah
Northern Energy Gas Ltd
3 months ago
Thank you for sharing your lovely feedback. We're delighted to hear the automatic refilling service is working well for you, taking away any worry of running out of gas, and that you're happy with our service.
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可信賴顧客
Feefo 驗證
3 months ago
lpg for first time
5 STAR first time with lpg office staff excellent everything well explained
delivery excellent and driver explained my question nothing is a problem
will back when we want more thank you martin
Sarah
Northern Energy Gas Ltd
3 months ago
Thank you - we appreciate you taking the time to share your lovely feedback, and are delighted you chose us to supply your LPG. Welcome to Northern Energy - we'll look forward to delivering to you into the future.
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可信賴顧客
Feefo 驗證
3 months ago
Always there when we need them
Sarah
Northern Energy Gas Ltd
3 months ago
That's what we're here for 🙂Thank you for taking the time to share your lovely 5-star review, and we're pleased you're happy with what we do.
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可信賴顧客
Feefo 驗證
3 months ago
Stop their delivery in the winter.
Disappointed that you were going to stop our delivery over Christmas for an issue that took place 20 months previous.
Sarah
Northern Energy Gas Ltd
3 months ago
Thank you for your feedback. We're sorry to hear you're disappointed with your experience. Our Customer Service Manager has now been in touch to discuss your concerns and we trust that this has helped to clarify the situation. Safety is always our priority and we must ensure all tanks meet required standards before delivery, but we do apologise for any inconvenience caused. If there's anything further we can assist with, please do not hesitate to contact us on 01423 772 789 or email helplpg@northernenergy.co.uk
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可信賴顧客
Feefo 驗證
3 months ago
Great
Prompt polite perfect!
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MW
Mr Wright
Feefo 驗證
3 months ago
Mr Wright說了有關 Northern Energy Gas Ltd:
good business
Been with for quite a few years always good service
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可信賴顧客
Feefo 驗證
3 months ago
Would thoroughly recommend this company!
Just great to be able to speak to friendly & knowledgeable staff, who understand what customer service really means!
The delivery driver was careful & friendly too!
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MG
Mr Greaves
Feefo 驗證
GBR
3 months ago
Mr Greaves說了有關 Northern Energy Gas Ltd:
Excellent service
Always easy and no fuss
Sarah
Northern Energy Gas Ltd
3 months ago
Thank you - we appreciate you sharing your lovely feedback and are delighted you're happy with what we do.